Then use the last 6 digits of your serial number and leave the password blank.
If that doesn't work you'll need to give humanware a call. 800-722-3393 Chris On 8/7/2013 4:02 PM, N J D wrote:
Hi, I tried "forgot password" and entered the last six digits of the serial number, but I did not receive the email reminder. I do not think my address is on file. Can you assist me? It's nikkidadlani@xxxxxxxxx. Thank you. Nikki Dadlani ----- Original Message ----- From: Chris Grabowski <chris@xxxxxxxxxxxxxxxx To: gps-talkusers@xxxxxxxxxxxxx Date sent: Wed, 07 Aug 2013 15:46:09 -0400 Subject: [gps-talkusers] Re: gps 2013 Hi, Sense April of 2013 Sendero no longer offers direct phone support. Go to www.gosendero.com If you have never logged into your account leave the password blank. If you have a BrailleNote Apex, use the last 6 digits of your serial number as your user id. If you are running Sense Navigation, use your mac address, only use the numbers and letters in the mac address, no dashes or colons. Here is an audio tutorial: http://www.senderogroup.com/mp3/installingsenderomapsApex.mp3 If that doesn't work for you, you'll need to contact Humanware support at 800-722-3393 Chris On 8/7/2013 2:06 PM, Armando M wrote: I would call Sendero, they would be of better assistance. Armando -----Original Message----- From: gps-talkusers-bounce@xxxxxxxxxxxxx [mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of N J D Sent: Wednesday, August 7, 2013 10:59 AM To: gps-talkusers@xxxxxxxxxxxxx Subject: [gps-talkusers] Re: gps 2013 What password? I don't know how to get it. ----- Original Message ----- From: rhonda cruz <rhondaprincess@xxxxxxxxx To: gps-talkusers@xxxxxxxxxxxxx Date sent: Wed, 7 Aug 2013 10:56:18 -0700 Subject: [gps-talkusers] Re: gps 2013 hi nicki, you only need, the nun umber of your apex. and the password. that is mostly it. On Aug 7, 2013, at 10:53 AM, N J D wrote: Hi, My name is Nikki Dadlani. I have an Apex running GPS 2012. I need some help. How do I get to my conccount? How do I obtain my username and password? How do I get updraded from 2012 to 2013? Thank you. Nikki To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. -- Web: www.mysticaccess.com Twitter: MysticAccess To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject.
-- Web: www.mysticaccess.com Twitter: MysticAccess To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject.