[gps-talkusers] what do you think about this

  • From: "Cheree Heppe" <cheree@xxxxxxxxxxxx>
  • To: <gps-talkusers@xxxxxxxxxxxxx>
  • Date: Tue, 2 Mar 2010 00:00:37 -0800

(Begin forwarded message)
 Subject: [leadership] Serotek declares war on the traditional 
> adaptivetechnology industry and their blind ghetto products
> 
> 
> This is no warm fuzzy of a read, but something well worth the read and in my 
> opinion long over due.  Kudos to SeroTek.
> 
> Richard
> ***
> Cited from http://blog.serotek.com/
> The Serotek Ultimatum
> Serotek declares war on the traditional adaptive technology industry and 
> their blind ghetto products. With this announcement we are sending out a 
> call to arms to every blind person and every advocate for the blind to rise 
> up and throw off the tyranny that has shaped our lives for the past two 
> decades. It is a tyranny of good intentions - or at least what began as good 
> intentions. But as the proverb says, "the road to hell is paved with good 
> intentions." And for the past two decades the technologies originally 
> conceived to give us freedom have been our shackles. They have kept us tied 
> down to underperforming, obscenely expensive approaches that only a small 
> percentage of blind people can afford or master. They have shackled us to 
> government largess and the charity of strangers to pay for what few among us 
> could afford on our own. And we have been sheep, lead down the path, 
> bleating from time to time, but without the vision or the resources to stand 
> up and demand our due.
> That time is past.
> We stand today on the very edge of universal accessibility. Mainstream 
> products like the iPod, iPhone, and newly announced iPad are fully 
> accessible out of the box. And they bring with them a wealth of highly 
> desirable accessibility applications. The cost to blind people is exactly 
> the same as the cost to sighted people. It's the same equipment, the same 
> software, the same functionality, and fully accessible.
> What Apple has done, others are doing as well. The adaptive technology 
> vendor who creates hardware and software that is intended only for blind 
> folks, and then only if they are subsidized by the government, is a 
> dinosaur. The asteroid has hit the earth, the dust cloud is ubiquitous, the 
> dinosaur's days are numbered.
> But dinosaurs are huge, and their extinction does not happen overnight.. 
> Even as they die, they spawn others like them (take the Intel Reader for 
> example). Thank you, no. Any blind person can have full accessibility to any 
> type of information without the high-cost, blind-ghetto gear. They can get 
> it in the same products their sighted friends are buying. But let's face it; 
> if we keep buying that crap and keep besieging our visual resource center to 
> buy that crap for us, the dinosaurs of the industry are going to keep making 
> it. Their profit margins are very good indeed. And many have invested 
> exactly none of that profit in creating the next generation of access 
> technology, choosing instead to perpetuate the status quo. For instance, 
> refreshable braille technology, arguably the most expensive 
> blindness-specific(and to many very necessary) product has not changed 
> significantly in 30 years. Yet, the cost remains out of reach for most blind 
> people. Where's the innovation there? Why have companies not invested in 
> cheaper, faster, smaller, and more efficient ways to make refreshable 
> braille? Surely the piezoelectric braille cell is not the only way? And what 
> about PC-based OCR software? It's still around a thousand dollars per 
> license, yet core functionality hasn't changed much; sure, we get all sorts 
> of features not at all related to reading, along with incremental accuracy 
> improvements, but why are these prices not dropping either, especially when 
> you consider that comparable off-the-shelf solutions like Abby Finereader 
> can be had for as low as $79? ? And let's not forget the screen reader 
> itself, the core technology that all of us need to access our computers in 
> the first place. Do we see improvements, or just an attempt to mimic 
> innovation with the addition of features which have nothing to do with the 
> actual reading of the screen, while maintaining the same ridiculous price 
> point.
> 
> This maintaining of the status quo will, inevitably, face an enormous crash, 
> worse than the transition from DOS to Windows based accessibility. You can 
> expect a technology crash that will put users of the most expensive 
> accessibility gear out of business.
> Why? I won't bore you with all the technical details, but the basic story is 
> that some of these products have been kept current with patches and fixes 
> and partial rewrites and other tricks we IT types use when we haven't got 
> the budget to do it right, but we need to make the product work with the 
> latest operating system. That process of patching and fixing creates an 
> enormous legacy barrier that makes it impossible to rewrite without 
> abandoning all who came before. But you can only keep a kluge working for so 
> long before it will crumble under its own weight. That, my friends, is 
> exactly where some of the leading adaptive technology vendors find 
> themselves today.
> There are exceptions. Serotek is an exception because we have completely 
> recreated our product base every three years. GW Micro is an exception 
> because they built their product in a highly modular fashion and can update 
> modules without destroying the whole. KNFB is an exception because they take 
> advantage of off-the-shelf technologies, which translate ultimately into 
> price drops and increased functionality.
> 
> But even we who have done it right are on a path to obsolescence. The 
> fundamental need for accessibility software is rapidly beginning to vanish. 
> The universal accessibility principles we see Apple, Microsoft, Olympus, and 
> others putting in place are going to eliminate the need for these specialty 
> products in a matter of just a very few years.
> Stop and think. Why do you need accessibility tools? To read text? E-book 
> devices are eliminating that need. None of them are perfect yet, but we are 
> really only in the first generation. By Gen2 they will all be fully 
> accessible. To find your way? GPS on your iPhone or your Android based phone 
> will do that for you. To take notes? Easy on any laptop, netbook, or iPad. 
> Heck, you can record it live and play it back at your convenience. Just what 
> isn't accessible? You can play your music, catch a described video, scan a 
> spreadsheet, take in a PowerPoint presentation - all using conventional, 
> off-the-shelf systems and/or software that is free of charge.
> There are still some legacy situations where you need to create an 
> accessibility path. Some corporations still have internal applications that 
> do not lend themselves to modern devices. There will certainly be situations 
> where a specialized product will better solve an accessibility problem than 
> a mainstream one, especially in the short term. We don't advocate throwing 
> the baby out with the bathwater, but we do advocate that we begin to hasten 
> the inevitable change by using accessible mainstream solutions wherever 
> possible. Even now, the leading edge companies are reinventing their 
> internal systems with accessibility as a design criteria, so the situations 
> that require specialized products will certainly become fewer as time goes 
> on.
> If our current Assistive technology guard's reign is coming to an end, why 
> the war? Why not just let it die its own, natural, inevitable death? Because 
> nothing dies more slowly than an obsolete technology. Punch cards hung on 
> for twenty or thirty years after they were completely obsolete. The same is 
> true for magnetic tape. Old stuff represents a comparatively large 
> investment, and people hate to throw away something they paid a lot of money 
> for even if it's currently worthless. But that legacy stuff obscures the 
> capabilities of the present. It gets used in situations where other 
> solutions are cheaper and more practical. The legacy stuff clogs the 
> vocational rehab channel, eating up the lion's share of the resources but 
> serving a tiny portion of the need. It gets grandfathered into contracts. It 
> gets specified when there is no earthly reason why the application requires 
> it. The legacy stuff slows down the dawning of a fully accessible world.
> It hurts you and it hurts me.
> To be sure, I make my living creating and selling products that make our 
> world accessible. But first and foremost, I am a blind person. I am one of 
> you. And every day I face the same accessibility challenges you face. I have 
> dedicated my life and my company to making the world more accessible for all 
> of us, but I can't do it alone. This is a challenge that every blind person 
> needs to take up. We need to shout from the rooftops: "Enough!"
> We need to commit ourselves in each and every situation to finding and using 
> the most accessible off the shelf tool and/or the least-cost, highest 
> function accessibility tool available. With our dollars and our commitment 
> to making known that our needs and the needs of sighted people are 99% the 
> same, we can reshape this marketplace. We can drive the dinosaurs into the 
> tar pits and nurture those cute fuzzy little varmints that are ancestors to 
> the next generation. We can be part of the solution rather than part of the 
> problem.
> And all it takes is getting the best possible solution for your specific 
> need. Once you have found the solution to fill that need, let the company 
> know you appreciate their work towards better accessibility. Let your 
> friends (sighted and blind) know about these accessibility features; they 
> probably don't know that such features exist.
> Make your needs known to the vocational rehab people you are working with, 
> and don't allow them to make recommendations for a specific technology for 
> no other reason than that it's been in the contract for years. Make sure 
> your schools and your workplace understand the need to push technology in to 
> the accessible space. Show them the low-cost alternatives. In this economy 
> some, the intelligent ones, will get it and the tide will begin to turn.
> And then in short order the tsunami of good sense will wash away the old, 
> and give us the space to build a more accessible world for all of us. Let 
> the demand ring out loud and clear and the market will follow.
> If this message rings true to you, don't just shake your fist in agreement 
> and leave it at that. let your voice be heard! Arm yourself with the vision 
> of a future where there are no social, conceptual, or economic barriers to 
> accessibility, and let your words and your actions demonstrate that you will 
> not rest until that vision is realized. Take out your wallet and let your 
> consumer power shine! You do mater as a market people! You have kept this 
> company alive with your money for 8 years this month! I believe that if we 
> all get together and do our part, we will finally say "NO more!" same old 
> same old! Join the revolution! Together we can change the world!
> Posted by Mike Calvo at 2:15 PM 3 comments  facebook Add to del.icio.us
> Labels: Accessibility Is A Right, Apple, Blind Ghetto, community, disruptive 
> technology, GW Micro, Intel, Mike Calvo, rant, Serotek, System Access, Unive
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