Regarding young hobbyist outreach – I am trying to find a contact person from
Walthers
Michael Wolf
18 Woodspring,
Irvine, CA 92604
<mailto:Comradesrunner1964@xxxxxxxxx> Comradesrunner1964@xxxxxxxxx
714-595-5833
From: Walthers Trains <reply@xxxxxxxxxxxxxxxxx>
Sent: Monday, May 3, 2021 1:52 PM
To: comradesrunner1964@xxxxxxxxx
Subject: Your Inquiry to Walthers Technical Services Team
Hello!
Thank you for your inquiry to the Walthers Technical Services Team. This is an
automated response to let you know that we have received your message. Our
office hours are Monday - Friday, 8:00a.m. - 4:30p.m. CST. We are closed on
weekends and major holidays.
Due to a higher than normal volume of calls and other correspondences, our
response times to your request may take up to 2-3 business days.
Our current backlog for parts orders is (5) business days. Due to current
Covid-19 related delays, please allow 10-14 days for delivery in the USA.
The current backlog for warranty repairs is (3) weeks after receipt of product
at Walthers.
We apologize for the long response times and please know that we are working
diligently to clear our backlog and quicken our response times.
Thanks again for writing and for visiting walthers.com.
Walthers Technical Services Team
Wm. K. Walthers, Inc.
Wm. K. Walthers, Inc.
5601 W. Florist Ave.
Milwaukee
WI
53218
United States
1-800-4-TRAINS
Update your
<https://trains.walthers.com/hs/manage-preferences/unsubscribe?d=VnhTrN8RR0QCW120HTN49HRf7W4cPtjP41RklkW24VJXg3P3Q7wW3ZsjYm3_fNnfN8Nzrf5mWFfyW5VC2xh6-rJS2V25xmc8yDw_tN79YmHyWzmhxN5TRHslXk_7QVbwfqK17S-G4W5_v7SW37r7Spw7l3C4rnXP2&v=3&utm_source=hs_automation&utm_medium=email&utm_content=91991102&_hsenc=p2ANqtz--kFiaKl4kZmRwPeP9P2jtJNY9kpOFgJc59i_ctJDiYUq7utVJygr7JtV4tVbRLjhaWn_AodpTCaNpSNGtNgnoHZI9Dl498T7D1-vBB7moSbYwA8bs&_hsmi=91991102>
email preferences to choose the types of emails you receive.
<https://trains.walthers.com/e2t/to/VX15C_7ZfZ_MW79Y3Q78Qqc7bW31NlPp4r7MG7f5JQG5h22>