----- Original Message ----- From: Bobby Hannan To: noreenmeagher@xxxxxxxxxx Cc: Mary Orford ; Tony OBrien Sent: Monday, July 10, 2006 7:43 AM Subject: RE: Directory enquiry services Dear Noreen There is no proposal to end the current scheme of free directory enquiry services for people who cannot use printed directories. The proposed direction states that "for users unable to use the phone book because of a disability, eircom are to provide special directory enquiry arrangements to allow directory enquiry services free of charge". Attached is a link to the full document in PDF format. http://www.comreg.ie/_fileupload/publications/ComReg0629.pdf If you would like to receive it in Word format, please send me an e-mail. . Best wishes Bobby Hannan Manager - Consumer Management and International Affairs ************************************************************** The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. ************************************************************** Visit ComReg's consumer website at http://www.askcomreg.ie -----Original Message----- From: noreenmeagher [mailto:noreenmeagher@xxxxxxxxxx] Sent: 07 July 2006 00:52 To: FOI Subject: Directory enquiry services To whom it concerns, As a blind Eircom customer I would be very concerned if the provision of directory enquiry services for people with disabilities were to be suspended. This is a most useful service, particularly for those of us who are blind or visually impaired telephone users. Trusting my concerns will be noted. Kind regards, Noreen Meagher -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.9.10/383 - Release Date: 07/07/2006