Hi Maria, An excerpt below from a mail I sent to the vics list a long time ago may well solve your probloem. In outlook express go to tools, options and security. Uncheck the box that says "Do not allow attachments to be saved or opened that could potentially be a virus." Hope this helps. Stuart. -----Original Message----- From: vicsireland-bounce@xxxxxxxxxxxxx [mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Maria Sent: 20 November 2006 16:13 To: vics Subject: [vicsireland] Re: problem with attachments in an email Hi Paul. When I go into the file menu and arrow down to save attachments, jaws tells me 'save attachments unavailable. I also can't see the attachment when I tab through the email. The do not allow attachments which could potentially be a virus check box is unchecked so I really don't know what the problem could be. Sorry about this. As for saving it to my floppy disk, I need to save it to a portable device because the form needs to be printed and filled in hand writing. My own printer is broken so I need to take that file down stairs to the staff in my complex so that they could help me both print it and fill it. Kind regards, Maria. ******************************************************************** NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************