Hi Dave and all
I was very annoyed when I updated the RTE player app to discover that it has
gone from an app that was very accessible to one which is not at all accessible
with VoiceOver.
Some of the issues I found include:
Unlabeled buttons
Favourites does not work
Impossible to choose the date of the programme you want to watch
There is no way to resume a programme and you are now forced to watch the ad
breaks
There is a button for audio description but when you tap on this and view the
programmes available there is no audio description available.
I will definitely be e-mailing RTE.
Joan Ann.
-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx <vicsireland-bounce@xxxxxxxxxxxxx> On
Behalf Of David Nason
Sent: Wednesday 2 January 2019 21:05
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] RTÉ Player app
Hi All, and happy new year.
A couple of weeks ago there was a major update and re-design to the RTE Player
on iPhone and iPad.
Sadly, the app has gone backwards in terms of accessibility in this update.
Previously, the app was pretty much perfect in my opinion, but the new one has
unlabelled buttons dotted around the place, and unclear elements, and the video
player, playback controls etc, is now inaccessible.
This is obviously very disappointing. We pay the license fee just like everyone
else, so should expect the same service.
This is even worse when something that was accessible takes retrograde steps.
As well as being morally problematic, I wonder do RTE, as public broadcaster
and license fee recipients, have a legal obligation here?
It's also a pour user interface in general in my opinion. But I guess that's a
different matter ☺️
Many thanks,
Dave
Sent from my iPhone====================
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