[vicsireland] Re: worrying email from Indigo postmaster

  • From: "Tim Culhane" <tim.culhane@xxxxxxxxxxxxxxxx>
  • To: <vicsireland@xxxxxxxxxxxxx>
  • Date: Mon, 9 Jul 2007 11:44:20 +0100

Hi Eamon,
 
Sounds like   the mail itself from Indigo  could be spam.
 
I'd  give their tech support line a call and check if they have contacted
you.
 
Tim
 

-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of eoconnor@xxxxxxx
Sent: 09 July 2007 11:38
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] worrying email from Indigo postmaster



Hi folks, 

On checking my email last   night, I hadd a strange email from the
Postmaster  at  Indigo. Indigo is my service provider. 

It advised me that my computer had been used over the previous week to send
large amounts of spam;  And, as my computer was possibly compromised, I
should take action.  It didn't suggest what actions to take, however. 

Neither did it specify the subjject of  the spam, or to whom it was sent. 

I can't remember the context, but it mentioned  the ttrojans, IWorm andd
Mydoom. 

I think it also referred to a Firefox installation file as  being infected.
come to think of it, I recently lost my Firefox live bookmarks. 

Mailwasher flagged the email as blacklisted, but I changed this status and
opened it.  I don't think the email itself contained any attachments.  If it
did, i certainly didn't run them. 

could the email itself possibly be spam? 

I was surprised to  receive  it for the following reasons: 

1)        My anti-virus and spyware definitions are either automatically or
manually updated  at the beginning of each internet session.  that is to
say,                 both         AVG7.5 and Spybot S&D are automaticaally
updated when definitions are available. 

        I always begin each internet session by manually checking  for
updates   for ad aware, Spyware Guard and Spyware blaster.   

2)        unless I'm actively doing something online, my router is turned
off.  e.g. the router is  turned off  when recording  from a radio or
cassette deck. 

3)        As a matter of choice, my Outlook Address book  is empty,   

4)        I haven't altered any of the settings in Grisoft's firewall, which
rarely prompts me for action.  I'm assuming the defaults are adequate. 

5)        Windows XP, occasionally updates itself. 

On conducting scans since the Indigo email, AGV anti-virus and Spybot found
no infections.  Could these programs be compromised? 

once aware of the Indigo email, i checked the AVG virus vault, and found  an
entry within the past week.   not been too familiar with the Virus vault, i
assume anything that was  found  was moved to the vault for safety, as in
being quarantined. 

I seem to recall Spybot finding one entry , within the past week or so.  I
didn't think anything of it, and just opted to "fix the problem."  It was
fixed OK. 

i assume the email was automatically generated, so is there any point in
replying to it? 

Should I subject my pc to an external scan? - something I'd be very slow to
do. 

The computer has not shown any unusual behaviour recently. 

Sorry  for the length of this email, but I thought it best to give as much
info as I could. 

any advice or suggestions will be most welcome.  It's really at times like
this, that the   help on the list is most appreciated. 

Regards with thanks, 

Eamonn 

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