Hi Eamon, Sounds like the mail itself from Indigo could be spam. I'd give their tech support line a call and check if they have contacted you. Tim -----Original Message----- From: vicsireland-bounce@xxxxxxxxxxxxx [mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of eoconnor@xxxxxxx Sent: 09 July 2007 11:38 To: vicsireland@xxxxxxxxxxxxx Subject: [vicsireland] worrying email from Indigo postmaster Hi folks, On checking my email last night, I hadd a strange email from the Postmaster at Indigo. Indigo is my service provider. It advised me that my computer had been used over the previous week to send large amounts of spam; And, as my computer was possibly compromised, I should take action. It didn't suggest what actions to take, however. Neither did it specify the subjject of the spam, or to whom it was sent. I can't remember the context, but it mentioned the ttrojans, IWorm andd Mydoom. I think it also referred to a Firefox installation file as being infected. come to think of it, I recently lost my Firefox live bookmarks. Mailwasher flagged the email as blacklisted, but I changed this status and opened it. I don't think the email itself contained any attachments. If it did, i certainly didn't run them. could the email itself possibly be spam? I was surprised to receive it for the following reasons: 1) My anti-virus and spyware definitions are either automatically or manually updated at the beginning of each internet session. that is to say, both AVG7.5 and Spybot S&D are automaticaally updated when definitions are available. I always begin each internet session by manually checking for updates for ad aware, Spyware Guard and Spyware blaster. 2) unless I'm actively doing something online, my router is turned off. e.g. the router is turned off when recording from a radio or cassette deck. 3) As a matter of choice, my Outlook Address book is empty, 4) I haven't altered any of the settings in Grisoft's firewall, which rarely prompts me for action. I'm assuming the defaults are adequate. 5) Windows XP, occasionally updates itself. On conducting scans since the Indigo email, AGV anti-virus and Spybot found no infections. Could these programs be compromised? once aware of the Indigo email, i checked the AVG virus vault, and found an entry within the past week. not been too familiar with the Virus vault, i assume anything that was found was moved to the vault for safety, as in being quarantined. I seem to recall Spybot finding one entry , within the past week or so. I didn't think anything of it, and just opted to "fix the problem." It was fixed OK. i assume the email was automatically generated, so is there any point in replying to it? Should I subject my pc to an external scan? - something I'd be very slow to do. The computer has not shown any unusual behaviour recently. Sorry for the length of this email, but I thought it best to give as much info as I could. any advice or suggestions will be most welcome. It's really at times like this, that the help on the list is most appreciated. Regards with thanks, Eamonn ********************************************************************** This communication is intended solely for the person or entity to which it is addressed and may contain privileged and/or other confidential information. If you are not the intended recipient, or believe that you have received this communication in error, please do not print, copy, retransmit, disclose, distribute, disseminate or otherwise use the information. Also, please indicate to the sender that you have received this email message in error, and delete the copy you have received. For more information on the Office of the Refugee Applications Commissioner please consult our website at www.orac.ie This footnote also confirms that this email message has been swept for the presence of computer viruses. **********************************************************************