Ray, I rang NTL/Virgin Media about this. Obviously a call centre and they didn't know. So tell me am I paying for this and how does it show up on my bill? I very rarely use the press 3 feature so its not a big deal. Thanks Ron ----- Original Message ----- From: Ray's Home To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, November 28, 2007 3:50 PM Subject: [access-uk] Re: 1471 Press 3 I think you may have to phone the same people you register with for the free 195 service to get free call return. From Ray I can be contacted off-list at: mailto:ray-48@xxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of Ellie Howie Sent: 28 November 2007 3:44PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] 1471 Press 3 Hi Can anyone tell me if i am getting free directory enquiries and want to use the 1471 option 3 to retun the call should i be paying for this service if not how do i get this changed. Thanks Ellie -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.16.9/1155 - Release Date: 27/11/2007 20:30