[access-uk] Re: A radio programme
- From: <Clive.Lever@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 11 Feb 2015 15:36:18 +0000
I do. Excuses, rather than fesing up 5to having dropped a clanger. Whatever
happened to 'the customer is always right"?
I returned a USB turntable to a shop a few weeks ago because that model had set
its tracking so badly that bass notes through the stylus out of the groove. In
plain terms, the record jumped. A member of their staff had the audacity to
suggest that because I was blind, the problem must have been caused by my
bumping into the deck! - What, in time with the bass drum? Notice how shop
asistants and contact centre agents no longer say "I'm sorry". They say
"Unfortunately". So who takes responsibility for improving the service?
Rant over,
Clive
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Michael Cassidy
Sent: 11 February 2015 12:33
To: Access-UK
Subject: [access-uk] Re: A radio programme
Hi Keith,
Sounds like a tech error to me; I was also able
> to download it.
Cheers,
Mike
> On 10 Feb 2015, at 17:46, Keith <k.clyde@xxxxxxxxxxxx> wrote:
>
> Hello Jim, Mike and Colin,
>
> I'm very pleased to say that my story has a happy ending, because,
> today I was able to download the Vaughan Williams programme using get_iplayer.
>
> So, quite what the BBC waffle concerning copyright was all about, I
> really don't know.
>
> With very best wishes,
>
> Keith
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of Jim McAuslan
> Sent: 10 February 2015 14:17
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: A radio programme
>
> Hi Keith,
>
> I would contact the IPlayer folk on the IPlayer site. It sounds like
> an oversight to me.
> Jim Mc
> On 10/02/2015 09:55, Keith wrote:
>>
>> Hello Mike, Jim, and all,
>>
>> Mike, I read your message on my iPhone earlier, but can't now find it
>> in Outlook.
>>
>> But, you suggested the reason there was no Listen Again option to the
>> programme I wanted to download, could be a copyright one.
>>
>> I have rung the BBC, and received a rather disinterested answer, that
>> copyright would almost certainly be the reason.
>>
>> Like all R4 Extra programme, they come on from time to time, so I'll
>> hope to catch this one next time around.
>>
>> With very best wishes,
>>
>> Keith
>>
>
>
> --
> Jim McAuslan from sunny Findhorn
> Minds are like parachutes
> They work best when open
>
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