[access-uk] Re: Access to Patientline facilities
- From: <alex.thynne@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 25 Oct 2007 01:26:55 +0100
Hi Jackie
can't say what system this is , but when I was in my local hospital, the
system was a touch screen thing that I couldnt' access at all. I tried
using a radio, but there was so much interfeerence from the tv's around me,
I just couldn't hear anything. I ended up listening to CDs until I got out
of there. I hated it. I couldnt' fathom out how to use the phone, and as
for the radio and tv stations, I couldnt' use the system. The staff were
too busy to show me how it all worked.
Alex
skype name: grytpype2006
windows live messenger name: alex.thynne
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of
Jackie Cairns
Sent: 24 October 2007 09:50
To: Access UK Mailing List
Subject: [access-uk] Access to Patientline facilities
Hi All
Browsing the website of the hospital I shall be admitted to soon, I have
pasted below some information about Patientline facilities, and wonder if
anyone has used them before and, if so, how accessible they are. The last
time I was in there they just had a pay phone that you could spend a fortune
to access with a card you put in the slot. But it seems to have gone a lot
further than that now, and I wonder if anyone else has used the facilities
available.
Thanks.
Jackie
Patientline® is now available as an option to patients on some of our wards.
This system lets you make and receive phone calls from your bedside. Family
and friends can call you directly at your bedside, using your personal
Patientline® number. If you have to move to a different ward during your
stay, your
Patientline® account moves with you. Outgoing telephone calls are charged
at 26p per minute. Incoming calls are charged to the caller at 39p per
minute
off peak times and 49p per minute at peak times. The answer phone and
messaging services are free.
The Patientline® system also gives you access to 33 TV channels, 5 radio
channels, internet and e-mail facilities and 8 games. The radio channels
are available
for free. All the other services (excluding phone calls) cost £2.90 for 24
hours, £7.00 for a 3 day package (saving you £1.70) or £10.00 for a five day
package (saving you £4.50).
As well as offering the radio channels for free, Patientline® offer a number
of other free services including 1 hour of free TV each day at
breakfast-time
and free TV for children up to and including 16 years of age (until 9pm).
Vending machines have been installed in public areas throughout the
hospitals so that you or your relatives can purchase cards which will enable
you to
use the services available. Credits for using the system can also be
purchased using your credit or debit card at your bedside unit.
You will receive information on using Patientline® when you enter hospital.
Information leaflets are also available in public areas of the hospitals.
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