[access-uk] Re: Barclays Online Banking
- From: Chris Moore <moore.c@xxxxxxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Thu, 12 Apr 2012 08:15:36 +0100
Yes I use Safari, and I pretty much always use the Rotor, it is a habit i have
fallen into, which can be frustrating when I then switch to JAWS lol.
If anyone wishes to provide Barclays with feedback, they can do so via this
link:
https://bank.barclays.co.uk/olb/auth/FeedbackForm.action
Bare in mind, on some browsers you are unable to submit the form, as clicking
Next results in a 5 - Online Banking is currently not available error (which is
just a generic error). This seems to happen with IE6 and if you have
javascript turned off with other browsers.
I also found when using Safari on the Mac that I was unable to select the radio
buttons with the keyboard, useful eh?
Thanks
Chris
On 11 Apr 2012, at 17:35, Gordon Keen wrote:
> Do you use safari as your web browser?
> If so have you tried using the web rotor ( v o plus u ) to navigate the web
> page?
> I have found that cluttered sites are best approached in this mode, just bear
> in mind that when selecting links you need to use v o plus space bar twice
> to actually activate the link.
>
> Cheers
>
> G
>
> From Bridgerule in glorious Devon, England.
>
> On 11 Apr 2012, at 16:51, Dean Wilcox wrote:
>
>> I've been a Barclays customer for a long time and used the old site on
>> Windows, Mac and some mobiles. I found when on the Mac it seemed more
>> cluttered to me rather than when on Windows but so far I have only tried the
>> new mobile site, I haven't logged in on the computer for a while now. I will
>> give it a go but do like the different log in options now, including by card
>> number, account number or membership number, all of which do also need the
>> Pinsentry machine unless you use basic access.
>>
>>
>> On 10 Apr 2012, at 16:32, Chris Moore wrote:
>>
>>> Is anyone on here and a Barclays customer?
>>>
>>> They have revised their website and I think personally it is a major step
>>> backwards for accessibility. Their previous site worked good for me, now
>>> it is just very cluttered and quite confusing at times when trying to
>>> navigate with voiceover on the Mac. I had to resort to using their mobile
>>> site (first time ever) and that site is way too basic, does not even have
>>> headings to anchor on, and you can only see about 5 items within your
>>> monthly statement
>>>
>>> Anyone used the new site yet and/or have any comments?
>>>
>
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