[access-uk] Re: CAN ANYONE PLEASE HELP a DEAF-BLIND Friend

  • From: Paul Warner <lists@xxxxxxxxxxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Tue, 10 Feb 2015 07:23:03 +0000

Hi Carol,

As a former BT Internet email account user, the best advise I can give is to ditch the BT Internet account and move to GMail or some other more reliable platform. I found that both random incoming and outgoing messages were getting lost using my BT Internet account and no amount of tweaking or complaining fixed the issue. I have never had such problems with my GMail account.

Paul


On 09/02/2015 23:32, carol.pearson29@xxxxxxxxxxxxxx wrote:
Hi All,

I need some help for a deaf-blind friend who is on a couple of Yahoo lists and 
hasn't been receiving outgoing messages from one person in particular and 
thinks he's not getting other mail either, though he does seem to get replies 
that I make.

I thought maybe it was a spam thing, but he doesn't know anything about spam 
and, as he uses offline email, doesn't appear to have a spam folder that he 
knows anything about.

I seem to recall that some while back there were problems with BT Internet mail 
going into spam and people found a work around, or permanent fix.

If anyone knows anything about this or feels they could offer my friend some 
help with this, please let me know.

Thanks.

Carol P

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