[access-uk] Re: CAPTCHAs - was Myspace

  • From: "Tristram Llewellyn" <tristram.llewellyn@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 21 Feb 2008 16:39:42 -0000

MySpace support in the case where I could have done with it was
non-existent.  I found a way around the issue myself and have no ineed
of their support.  It must be a company-culture/resourcing issue.  

For myself (in purely personal context) I wouldn't use it, however as
free advertising it has some merrit.


Regards.

Tristram Llewellyn
tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Technical Support
Sight and Sound Technology
 
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Carol Pearson
Sent: Thursday, February 21, 2008 4:25 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: CAPTCHAs - was Myspace

Well, if they ignore customers who need help, I may as well steer clear.

Thanks.  <Grrr!>

--
Carol


----- Original Message ----- 
From: "Vanja Sudar" <vanja@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, February 21, 2008 4:14 PM
Subject: [access-uk] Re: CAPTCHAs - was Myspace


>I agree with you that there  are valid reasons why captas need to be 
>implemented for all the reasons you stated in your message. It sure
help 
>reduce spam and bots automatically singing up for services. But there
are 
>ways around it. Like you mentioned, audio  alternatives and in case of 
>facebook emailing support who gets back to you and sets up an account
for 
>you. What OI don't is company like MySpace who totally ignore the issue
and 
>just don't provide any solution at all. Even if they emailed people
back 
>and said that they are sorry and that they will create an account like 
>facebook or even if they just say that they're sorry that they can't do

>anything at the moment would be a lot better than just total ignorance
like 
>they and some other companies display. As much as I can  see a need for

>visual verification, there's no excuse for totally ignoring the issue 
>either.
> Vanja
> http://www.sudar.co.uk
> http://mashupradio.net
> MSN/windows live messenger: sudar23@xxxxxxxxxxx
> AIM: vanja121
> Skype: vanja121
> ----- Original Message ----- 
> From: "Tristram Llewellyn" <tristram.llewellyn@xxxxxxxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Thursday, February 21, 2008 3:29 PM
> Subject: [access-uk] CAPTCHAs - was Myspace
>
>
> I don't want anyone to get the idea I am defending faceless
corporations
> like MySpace, Google etc.  but the issues that lie behind the use of
> CAPTCHA technology is a very real one and not some random or not so
> random attempt at excluding the visually impaired population.  On the
> one hand these online services are under very serious attack from
> botnets trying to harvest information which if successful can hurt all
> of us.  On the other hand it is really very difficult to find a text
> only method of telling a human apart from a computer or bot or
otherwise
> automated information gathering mechanism.  So far as I know nobody
has
> been able to come up with a purely textual method for telling a human
> apart from a computer (sort of a Turing test but from the point of
view
> of the computer doing the sorting out).  For now different
organisations
> have found different ways around eg. using audio CAPTCHA or in some
> cases some other intevention that can catch these difficult cases.
>
> I think sometimes when people are confronted with this difficulty or
> similer end up throwing around terms like DDA and "discrimination"
quite
> liberally without realising that there is another side to the
equation.
> Whilst the frustration at not being able to do what is important is
very
> real, the issues that lie behind the CAPTCHA are also too and this is
> behind what people perceive as inertia to do something.
>
> I speak from personal experience of having difficulty with the visual
> CAPTCHAs with my level of sight and it is not as if I am unaware of
the
> difficulty from a user perspective either.  There are also some really
> stupidly implemented CAPTCHAS which are so easy that an OCR program as
> part of a determined attempt would break the system (and indeed have).
> Audio CAPTCHAs are only a partial solution and again speech
recognition
> being as advanced as it is can also be used in order to break the
> CAPTCHA system as well.
>
>
> Regards.
>
> Tristram Llewellyn
> tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
> Technical Support
> Sight and Sound Technology
>
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