Hi Marg, Have you selected the correct size of label. That's a common problem. George, ________________________________ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Margaret Smith Sent: 13 March 2006 11:43 To: Access IT Subject: [access-uk] Dymo Again Hello I have been off list for some time and have probably missed all the info I now require. I have a Dymo label printer which is wonderful, but I am having trouble in two areas: the labels don't print from the top, in other words the address appears halfway down one label and onto the next. I don't know how to create and use an address book. Do I do it through MS Word, or is there another way? If someone could kindly e-mail me off-list I would be most grateful. Many thanks. Marg.