Hi Chris, The other solution of course, is to get rid of AVG and get a decent antivirus package that doesn't interfere, like Nod32 <Smile>. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Chris Hallsworth Sent: Wednesday 9 December 2009 22:04 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] FW: [jaws-uk] JAWS 11 Lost Focus Issues - a mystery possibly solved I have been asked to pass this on. -----Original Message----- From: Dorothy Ingram-Gorban [mailto:dorothy.ingram-gorban@xxxxxxxxx] Sent: 09 December 2009 21:15 To: Chris Hallsworth Subject: Fw: [jaws-uk] JAWS 11 Lost Focus Issues - a mystery possibly solved Hi chris, perhaps you can put this better on the Us list I am bound toget it wrong ----- Original Message ----- From: "Frank Thompson" <frank.thompson@xxxxxxxxxxxxxx> To: <dorothy.ingram-gorban@xxxxxxxxx> Sent: Wednesday, December 09, 2009 6:14 PM Subject: FW: [jaws-uk] JAWS 11 Lost Focus Issues - a mystery possibly solved > > > -----Original Message----- > From: jaws-uk-bounce@xxxxxxxxxxxxx > [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] > On > Behalf Of Tristram Llewellyn > Sent: 09 December 2009 16:22 > To: jaws-uk@xxxxxxxxxxxxx > Subject: [jaws-uk] JAWS 11 Lost Focus Issues - a mystery possibly > solved > > Dear JAWS-UK Listers > > For a while I have been hearing of small but significant numbers of > JAWS users having focus problems whilst using JAWS, these would be > really quite noticeable by their frequency rather than some random > issue that crops up occasionally as a part of normal sessions. Many > had assumed that it was a JAWS 11 problem although I also heard of > others that had the same experience with JAWS 10 and maybe as far back > possibly as JAWS 9.0. > > With the kind assistance of a few who contacted me off list and > supplied further information, in particular Deon Van Wyk (who > frequents this > list) we have arrived at an answer to the problem, some of you may > already even have found the answer yourself. However here it goes. > > Introduced in AVG 9.0 is a new feature that allows the anti-virus to > have absolutely minimal impact on the system when a user is running a > game, user forums have reported that gamers have been affected by a > problem when this option is turned on where their game is minimized > unexpectedly. It also turns out that this feature is also possibly > adversely affecting JAWS because it sees it as a full screen > application too. > > Two potential solutions have emerged since these reports were picked > up and either one may be desirable depending on circumstances. The > first is to disable the suspected feature and thereby workaround the > problem, a second is to install a temporary patch into AVG 9.0. > Please see details of solutions below. > > Work around the issue by disabling gaming feature: > 1 Locate the AVG program icon on the desktop or use "insert+F11" > to locate it in the system tray to activate it. > 2 In the AVG main window press alt+T to open the "Tools" menu. > 3 Then press down arrow to locate "advanced Settings" and press ENTER > to open. > 4 A new window will open placing you on the "Appearance" branch of the > tree view. > 5 Press the TAB key until you reach the checkbox labelled "enable > gaming mode when a full-screen application is executed" and press > SPACEBAR to check it. > 6 Then press TAB until you reach the "OK" button and press SPACEBAR on > that to dismiss the dialogue and save the settings. > 7 Please then restart the machine and log back into Windows for the > settings to fully take effect. > > Use the temporary patch to fix the issue: > A temporary patch has been posted by an employee of Grisoft who > develop AVG via their online forum under the post linked here: > > http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=4101 > 5# > post_41015 > > Instructions for installation below: > > 1 Please direct your browser to the f9ollowing link below to download > the patch update file issued by Grisoft for AVG 9.0: > http://forums.avg.com/attachment/freeforum/ww/41015/113 > 2 Create an empty folder on the computer hard disk into which you can > extract the files from the download. > 3 When the download is complete extract the contents of the ZIP file > to an empty folder on the hard disk. > 4 The ZIP should only contain one file called "AVGCPNFIX.EXE", please > rn this file to install the patch for AVG 9.0. > 5 After installing the patch please restart your machine for the patch > to take effect after the reboot. > > Hope this is useful. > > Regards. > > Tristram Llewellyn > Sight and Sound Technology > Technical Support > www.sightandsound.co.uk > > Mail: > Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx > Technical: Support@xxxxxxxxxxxxxxxxxxx General - > info@xxxxxxxxxxxxxxxxxxx > > Phone: > Support line: 0845 634 7979 > > Sight and Sound Technology Limited is a company registered in England > and Wales, with company number 1408275. > > Sight and Sound Technology > Welton House North Wing > Summerhouse Road > Moulton Park > Northampton > NN3 6WD > > VAT Number - GB 860 2121 66. > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq