[access-uk] Re: Firefox difficulty

  • From: "jovian3" <jovian3@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 25 Jul 2018 12:30:06 -0400

Jaws 16 still would not work with Firefox ESR.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Gary Robinson (Redacted sender "gary.r30" for DMARC)
Sent: Wednesday, July 25, 2018 11:26 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Firefox difficulty

Andy,


Some time ago a  new version of Firefox was released which used multi
core/threading techniques which neither NVDA nor JAWS could support.

Screen reader users were advised to install the Extended Support Release ESR
version  of Firefox as an interim measure.

The latest versions of NVDA and JAWS now support the new version of Firefox.

I am guessing that from the error message you are running an older version
of JAWS or NVDA.  your choice is either to upgrade your screen reader or
stick with the ESR version of Firefox, which you can download from the
Mozilla site.



Cheers

Gary\
On 25/07/2018 15:58, andy (Redacted sender meikle.aiden for DMARC) wrote:

Hi all.
After many weeks of problems, perhaps from IE, I decided to download 
and install Firefox 3.
however , after the installation, JAWS announced that there was an 
incompatibility issue between Firefox and my screen reader and advised 
me to "switch to firefox extended use..
Does anyone know what this means and how to resolve this issue: please?

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