[access-uk] Re: Focus Blue - The Saga Continues

  • From: "Janet Bell" <janet@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 5 Jun 2017 11:36:35 +0100

you'd think they'd give you a refund out of goodwill but I don't suppose anyone has that these days.

-----Original Message----- From: Iain Lackie
Sent: Monday, June 5, 2017 11:31 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Focus Blue - The Saga Continues

Sight And Sound claimed they tested the machine before sending it out. They won't give me a refund so I am stuck with this potentially unreliable product.
I know I am well outside the 28 day refund period.

Iain
On 5 Jun 2017, at 10:59 am, Jackie Brown <jackieannbrown62@xxxxxxxxx> wrote:

It would seem that Freedom isn't that hot on quality control then? My goodness I would be furious!

Kind regards,

Jackie Brown
Email: Jackieannbrown62@xxxxxxxxx
Check out my website: www.thebrownsplace.info
Follow me on Twitter: @thebrownsplace
Skype name: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Iain Lackie
Sent: 05 June 2017 10:35
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Focus Blue - The Saga Continues

Hello everyone
Well, it looks like I am about to be on to Focus 14 number 4 since October. The way I am feeling at the moment, I would advise anyone who is thinking about investing in a Braille display to avoid the Focus 14. Yes, it is nice to use but my experience has led me to the conclusion that for a machine which costs £1000, it is far too unreliable. I hope the experience of others has been considerably better than mine.

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