Hi Janet,
Please don't tar us all with the same brush. If I sold a Braille display that
was continually failing, I'd give a refund in a heartbeat.
All the best
steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Janet Bell
Sent: 05 June 2017 11:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Focus Blue - The Saga Continues
you'd think they'd give you a refund out of goodwill but I don't suppose anyone
has that these days.
-----Original Message-----
From: Iain Lackie
Sent: Monday, June 5, 2017 11:31 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Focus Blue - The Saga Continues
Sight And Sound claimed they tested the machine before sending it out. They
won't give me a refund so I am stuck with this potentially unreliable product.
I know I am well outside the 28 day refund period.
Iain
On 5 Jun 2017, at 10:59 am, Jackie Brown <jackieannbrown62@xxxxxxxxx> wrote:
It would seem that Freedom isn't that hot on quality control then? My goodness
I would be furious!
Kind regards,
Jackie Brown
Email: Jackieannbrown62@xxxxxxxxx
Check out my website: www.thebrownsplace.info Follow me on Twitter:
@thebrownsplace Skype name: thejackmate
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Iain Lackie
Sent: 05 June 2017 10:35
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Focus Blue - The Saga Continues
Hello everyone
Well, it looks like I am about to be on to Focus 14 number 4 since October.
The way I am feeling at the moment, I would advise anyone who is thinking about
investing in a Braille display to avoid the Focus 14. Yes, it is nice to use
but my experience has led me to the conclusion that for a machine which costs
£1000, it is far too unreliable. I hope the experience of others has been
considerably better than mine.
Iain** To leave the list, click on the immediately-following link:-
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