[access-uk] Re: Fw: Account - Cannot create
- From: "Barry Hill" <bbinc@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 23 Oct 2007 10:44:40 +0100
Wow. How ignorant. Perhaps you could change the subject line to 'Staff not
reading my message properly' or 'Please read carefully'. Then give them a
few simple definitions, such as:
Blind: Not being able to see anything, including graphics.
Screen reader: Programme that enables my computer to read out loud any text
on the computer, but not graphics.
Graphics: Non-textual picture that cannot be read by a screen reader.
Then explain your problem again adding that other sites have an audio
verification as a reasonable adjustment for visually impaired people.
Barry
----- Original Message -----
From: "ari" <aridamoulakis@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, October 23, 2007 7:42 AM
Subject: [access-uk] Fw: Account - Cannot create
Oh dear, look again. I'm sure this is not a machine, it's people who aren't
bothering to read the email properly!
Ari
----- Original Message -----
From: MySpace Contact1
To: ari
Sent: Tuesday, October 23, 2007 6:10 AM
Subject: Re: Account - Cannot create
Hello,
Thank you for contacting Customer Support at MySpace.com
If you are having trouble with entering your verification code, you might
try the following:
Use all lower case letters
Do not use a space between any of the letters
Press each key carefully and individually
Watch out for the letters "v", "x" and "y".
If you find that the html for your background is missing, it may have been
removed because of faulty coding or there was a violation of the Terms of
Service. Please be careful pressing links from strangers and do not use
inappropriate images.
If this does not address your issue completely, please press "Reply" and
provide any additional information you feel is relevant.
For the most up to date messages about MySpace, subscribe to the MySpace
Help blog! You get updates almost every day! Go here to subscribe.
www.myspace.com/myspacehelp
Hope this helps!
Thank you,
MySpace.com
On 17-Oct-2007 05:46:18 ari wrote:
Subject:
Re: Account - Cannot create
Body :
Dear Sir,
I cannot create the profile because I can't see the captcha in order to do
so! I want to use this email address, which I have done, creating, or, at
least, trying to create the first part of the account.
I'm afraid that you do not understand the problem. The problem is, that, as
a blind person, I cannot see the capcha, or image which I have to verify to
create my Myspace account. The screenreading software which I use cannot
read this image, so I am hoping that you could help me set up my account. I
have
already submitted the first part, but can now not get past the image
verification process.
Thanks
Ari
----- Original Message -----
From: MySpace Contact1
To: ari
Sent: Wednesday, October 17, 2007 10:37 AM
Subject: RE: Account - Cannot create
Hello,
Thank you for contacting Customer Service at MySpace.com.
Unfortunately, your request cannot be fulfilled. The email/log on address
you provided does not have a profile attached to it.
Thank you.
MySpace.com
------------------------------------------------------------------------------
From: ari [mailto:aridamoulakis@xxxxxxxxx]
Sent: Friday, October 12, 2007 5:29 AM
To: Account Help
Subject: Re: Account - Cannot create
Dear Sir,
I'm afraid that you do not understand the problem. The problem is, that, as
a blind person, I cannot see the capcha, or image which I have to verify to
create my Myspace account. The screenreading software which I use cannot
read this image, so I am hoping that you could help me set up my account. I
have already submitted the first part, but can now not get past the image
verification process.
Thanks
Ari
----- Original Message -----
From: Account Help
To: aridamoulakis@xxxxxxxxx
Sent: Thursday, October 11, 2007 11:23 PM
Subject: Re: Account - Cannot create
Hello,
If you can't create an account, we recommend deleting your browser's cookies
and temporary internet files and then close all your browsers and try
signing up again.
(Note: Mac users should use Safari or Firefox.)
Make sure you didn't add any spaces at the end of your email address or
verification code.
If someone is using your email address please send us an email from that
email address to verify you are the legal owner and we will be able to
delete that fake profile.
If you are shown an error message when attempting to create an account,
please copy and paste it into the body of your reply email.
If this does not address your issue completely, please press "Reply" and
provide any additional information you feel is relevant.
For the most up to date messages about MySpace, subscribe to the MySpace
Help blog! You get updates almost every day! Go here to subscribe.
www.myspace.com/myspacehelp
Thank you,
MySpace.com
On 11-Oct-2007 00:29:45 aridamoulakis@xxxxxxxxx wrote:
Subject:
Account - Cannot create
Body :
10/11/2007 12:29 AM CONTACT REQUEST FORM SUBMITTED
----
Subject: Account - Cannot create
Body:
Dear Sir
I am trying to create a Myspace account, but, as a blind
person, I cannot fill in the part where I have to type the
lettres I see, the image verification process. I would
appreciate it if someone could please help me bypass or
work around this.
Thanks
Ari
----
UserId: -1
Name: Ari
Email: aridamoulakis@xxxxxxxxx
Current Password:
New Password:
New Email:
Phone:
DoB: 0/0/0
----
Browser Info:Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.1;
.NET CLR 2.0.50727; .NET CLR 3.0.04506.30)
Referring
Page:http://collect.myspace.com/index.cfm?fuseaction=misc.contactInput&primarySubject=1&secondarySubject=1----
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