[access-uk] Re: Inaccessible emails about Black Friday deals.

  • From: "Kevin Cussick" <dmarc-noreply@xxxxxxxxxxxxx> (Redacted sender "the.big.white.shepherd" for DMARC)
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Fri, 25 Nov 2016 21:27:15 +0000

this is very nice of you I don't have any but thanks on behalf of all of us.

On 25/11/2016 14:37, Clive Lever (Redacted sender clive.lever for DMARC) wrote:

Hi all,



In the past few days, two of my favourite retailers, Richer Sounds and
HMV, have sent me emails showing details of Black Friday

where the substance of the info about the bargains are conveyed through
unlabelled graphics. In each case, you click on the graphic in the

 email, to be taken to a webpage where, once again, the meat of the
bargain info is unreadable with screenreaders. I’ve been in touch with

HMV about this, and have met with a very positive response. This
afternoon, I plan to try to get a similar response and a positive
outcome from Richer Sounds.



If any of you have received similar emails, not spam, from shops from
which you often buy, please send them to me off list. I’m quite happy to
contact those companies in the same way, to see if I can achieve
improved communication for us.



If necessary, I can produce MP3’s of Jaws reading the contents of the
emails, and post it to the companies concerned, so that they can hear
for themselves the uninformative nature of the message content when
spoken by a screenreader.



Please email:

clive@xxxxxxxxxxxxxxxx <mailto:clive@xxxxxxxxxxxxxxxx>



Best,

Clive







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