[access-uk] Re: Infuriating JAWS problem with BBC website!

  • From: "Jackie Cairns" <cairnsplace@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 10 Feb 2008 15:01:52 -0000

Hi Chris

No I had no idea, and I'm not sure I understand why this addition has been included. I was only trying to take the first and second name of two players, not an entire page, to paste. It got so upset that my machine crashed, so I lost my text. Fortunately I had done a save just before going to the site, but it's really irritating nevertheless.

Well very confuzzled indeed, but never mind (smile).

Jackie
Email: cairnsplace@xxxxxxx
Skype Name: Cairnsplace
----- Original Message ----- From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, February 10, 2008 2:47 PM
Subject: [access-uk] Re: Infuriating JAWS problem with BBC website!


Hi Jackie, you're probably not aware of this, but JAWS 9 has introduced new ways of copying web page content so that, supposedly, when you paste it, it appears as if a sighted persom was viewing it, in other words, none of the JAWS blurb appears in the pasted text. This is known as "select and copy", and is a new item in the new Adjust JAWS options dialogue box, accessed with insert v. If you set this to "from virtual cursor", it should behave like previous JAWS versions. The bug you're experiencing is not to do with the feature itself, but it's the way Word handles the pasted text when "select and copy" is set to "full content" or "full content with onscreen highlight". I fully understand your frustrations, particularly if it's for an assignment, and I hope what I've explained helps and obviously enable you to complete the assignment. Good luck.

Jackie Cairns wrote:
Hi All

I'm fizzing, and I mean really hopping mad with frustration, so please could someone tell me if the following problem is me going balmy, or is it really JAWS 9.0.whatever?

When I go onto a portion of the BBC website and copy something to the clipboard to paste into a Microsoft Word document, JAWS is behaving really strangely. It either hangs, or doesn't paste the information from the clipboard at all into the document. It does it now and then, but more often than not just won't paste.

Ian came across this with the text relating to Dale Winton's Pick of the Pops show on the Radio 2 portion of the BBC site. He told me about it, but it's only now that I'm trying to do it myself on the tennis section of the same site that I'm able to replicate it.

I'm actually trying to compile a report of a tennis match for an assignment for my Sports Journalism course, and because I can't spell a lot of these players' names by heart, I was copying their correct spelling from the site into my document. But oh no! I can't do it, and have to keep swapping between the site and the report I have open to type them in by hand.

I'm doing this using Vista Home Premium, JAWS 9.0.whatever, and Microsoft Word Professional 2003. Ian has already come across this problem using the same version of JAWS with XP Home and Microsoft Word Professional 2003.

Frankly it is driving me mad, and if something is wrong with JAWS that it doesn't allow you to copy and paste from the BBC site using version 9.0, and you have to revert to a previous version, then that's bloody ridiculous.

Ian says he had the same problem in Amazon the other night, when he tried to paste some information about an album into a file to save. He says he has to keep going back to JAWS 8.whatever to do what he needs to. God I am so angry now in frustration because this is slowing me up no end.

Any confirmation would be useful please as this is a really serious issue if it is down to JAWS.

Many thanks.

Jackie
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