[access-uk] Re: Itunes update
- From: "Mandy Palmer" <mandy.palmer@xxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 2 Feb 2015 17:41:27 -0000
Thanks David I will do so thank you for the address
Mandy
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
David Griffith
Sent: 02 February 2015 14:59
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Itunes update
As of iTunes 12.1 it is no longer accessible with Jaws 16 and possibly
earlier versions of Jaws as well in Column Browser mode.
However you will find this is a problem restricted to Jaws only.
NVDA and Window-Eyes still works fine with iTunes 12.1 in column browser
mode so if you have access to either the free NVDA or alternatively
Window-Eyes for Office you can still access itunes in the nornmal normal
way.
I have emailed support@xxxxxxxxxxxxxxxxxxxxx to notify them of this problem
but it is worth other Jaws users doing this as well as this will increase
pressure for them to resolve this.
David GriffithOn 02/02/2015 08:56, Mandy Palmer wrote:
> Hi all,
> I updated Itunes last night and thought it would be fine.....I am
> using Jaws
> 16 and Windows 7. Everything updated fine but now I can't find the
> list of songs in my Itunes library. If I tab around I volume, next the
> name of the song, then actions and the time remaining, I tick my music
> and after that there is a list and then the number of songs that are
> there. Where the list should be it just says button. My husband can
> see the list of songs but it won't read it to me, is there some way I can
get it back?
>
> Mandy
>
>
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