[access-uk] Re: KNFB Mobile Demo

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 27 Jun 2009 16:41:37 +0100

Hi Ibrahim,

I agree about the lack of phone support.  It should now at least support the
new FP2 phones, such as the N79, N85, and the excellent N86 with its 8MP
camera.  I guess they'll get there, but I hope it opens up to more phones,
even if results are compromised a bit.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Ibrahim Gucukoglu
Sent: Saturday 27 June 2009 14:56
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: KNFB Mobile Demo

Hi Steve.

I have two criticisms of KNFB reader that in my view will not be putting it 
on my wishlist.  Firstly. the price as always *smile*, it has to be the most

expensive symbian application there is;  However, my main gripe is the 
extremely limited number of phones you can use it with.  Since in my view 
the N82 looks like something out of a fisher price catalog, probably under 
the title My First Mobile and the 6220 classic doesn't have wireless, 
neither phone appeals.

All the best, Ibrahim.


----- Original Message ----- 
From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, June 27, 2009 12:28 PM
Subject: [access-uk] Re: KNFB Mobile Demo


> Hi Eleanor,
>
> This is one of my criticisms of KNFB Reader, and that is there is no 30 
> day
> demo. There really should be considering the cost of it.
>
> I hope Jackie or someone at S and S will pass that on. There is after all,
> demos of Talks, and because KNFB is harder to use until you learn how to
> align the camera, it is even more important that they should let you have 
> a
> demo.
>
> All the best
>
> Steve
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf 
> Of
> ELEANOR BURKE
> Sent: Saturday 27 June 2009 10:51
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: KNFB Mobile Demo
>
> Thanks Jackie.  I must do that either sight village or a demo from 
> someone.
> Only thing is then I will want one!!! Smile.
>
> Eleanor
> ----- Original Message ----- 
> From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, June 27, 2009 10:38 AM
> Subject: [access-uk] Re: KNFB Mobile Demo
>
>
>> Hi Eleanor
>>
>> The K-NFB Reader software is, indeed, the product which goes on the N82 
>> or
>
>> 6220 Classic.
>>
>> Sight Village is being held in Birmingham between 14 and 16 July,
>> inclusive.  There may well be a Sight Village London later in the year.
>>
>> If, however, you would like a demo, then just call the office and someone
>> will help you, and answer any questions you have.
>>
>>
>> Jackie Cairns
>> Braille Specialist
>> Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx
>> Sight and Sound Technology Ltd
>> Welton House North Wing
>> Summerhouse Road
>> Moulton Park
>> Northampton
>> NN3 6WD
>> Telephone: 01604 798024
>> Fax: 01604 798090
>> Web: www.sightandsound.co.uk
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
>> Of ELEANOR BURKE
>> Sent: 27 June 2009 10:23
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] KNFB Mobile Demo
>>
>> Hi Jackie
>> Is this KNFB reader the one people use with mobile phones?  I woujld love
>> to have a demo.  Remind me please if you do not mind, when and where is
>> Sight Village?  Will it be in london this year also?
>>
>> Eleanor
>> ----- Original Message -----
>> From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Saturday, June 27, 2009 10:14 AM
>> Subject: [access-uk] Re: TIME FOR A RANT ...
>>
>>
>>>I would just like to say that, as an end user for many years of assistive
>>>technology, I care passionately about  customer care and support.  Much 
>>>of
>>>the equipment we buy costs a lot of money, and it is important to know if
>>>a
>>>particular piece of kit is right for you.
>>>
>>> All I can say, without advertising, is that if anyone requires a
>>> demonstration of the products we sell, you contact the office and ask 
>>> for
>>> one.  We try to offer no-obligation demonstrations throughout the UK.
>>> Admittedly, there are some far-flung places where going to demo a piece
>>> of
>>> equipment can be costly, and we do try to make every effort to
>>> accommodate
>>> such a scenario.
>>>
>>> In my role, I look after all the Braille products and K-NFB Reader
>>> mobile.
>>> I have met so many people in the last year, and been able to put voices
>>> to
>>> the names I have conversed with through Email over several years of 
>>> being
>>> on these lists.  It's the customer focus and ensuring that a person gets
>>> what they want out of technology that makes my job so worthwhile and
>>> rewarding.
>>>
>>> I'm sorry Carol that you have had an unfortunate experience.
>>>
>>>
>>> Jackie Cairns
>>> Braille Specialist
>>> Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx
>>> Sight and Sound Technology Ltd
>>> Welton House North Wing
>>> Summerhouse Road
>>> Moulton Park
>>> Northampton
>>> NN3 6WD
>>> Telephone: 01604 798024
>>> Fax: 01604 798090
>>> Web: www.sightandsound.co.uk
>>>
>>> -----Original Message-----
>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
>>> Of roger south
>>> Sent: 24 June 2009 15:43
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] Re: TIME FOR A RANT ...
>>>
>>> Hi Carol
>>>
>>> You have my sympathy as I've been down that street as well. Several 
>>> years
>>> ago I wanted to buy a portable book reader and the one to have was the
>>> Road Runner. I have a severe hearing loss and therefore hear mostly
>>> electronically. This made me wary as to whether it would be suitable for
>>> me.
>>> I phoned the dealer and was told the price etc. I explained my 
>>> difficulty
>>> and fears so would I be able to return it if I needed to. In no
>>> circumstances I was told as the machine would be second hand. If it was
>>> unsuitable I'd have to find a buyer to purchase it off me. What he 
>>> didn't
>>> realise and was not interested in listening to was that only the actual
>>> machine would be used briefly as I would have used my own batteries out
>>> of
>>> courtesy and I never use head-phones ever as they are of no use to me. 
>>> My
>>> own induction loop would have been plugged in instead.
>>>
>>> Another list member agreed to meet me and allow me to try his. It
>>> transpired I was unable to get on with it and never did purchase one. 
>>> But
>>> the dealer in question, due to his short sightedness and rude behaviour
>>> has lost a potential customer for life. I would wait for hell to freeze
>>> over before I bought even a box of matches from him in the future.
>>>
>>> Rger
>>>
>>> ----- Original Message -----
>>> From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
>>> To: "Access UK Mailing List" <access-uk@xxxxxxxxxxxxx>
>>> Sent: Wednesday, June 24, 2009 10:10 AM
>>> Subject: [access-uk] TIME FOR A RANT ...
>>>
>>>
>>> Hi all,
>>>
>>> I don't exactly apologise for this post and I'll try to keep it brief!
>>>
>>> I've just written about my recent experience when visiting the RNIB shop
>>> at
>>> Judd Street for the first time a few weeks back ...
>>>
>>> (I won't repeat here what I wrote there ...)
>>>
>>> My quest to get a proper indepth demonstration of the Plextalk Pocket 
>>> has
>>> been exceedingly difficult ... and I've now decided to give it up.
>>>
>>> Not only was I unable to get anything like a demonstration at the RNIB,
>>> but
>>> I have declined to purchase the "Infotech" article.  This was the last
>>> nail
>>> in the coffin for me!  I was told this would cost me £10 as I'm not a
>>> regular subscriber to "Infotech" and you can no longer purchase
>>> individual
>>> articles at a reasonable rate.  I think £10 is too steep and, despite my
>>> writing both Brian and Terry at T&T, I heard nothing from them.
>>>
>>> Well, that's just too bad!  It seems my quest for a recorder I'll really
>>> like and get on with is just not to be!
>>>
>>> Surely, it ought to be easier than this to get proper demonstrations and
>>> a
>>> working knowledge of this high tech stuff for which we have to pay 
>>> fairly
>>> high prices anyway ...
>>>
>>> OK - rant over!
>>>
>>> --
>>> Carol
>>> carol.pearson29@xxxxxxxxxxxxxx
>>>
>>>
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>>
>>
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