[access-uk] Re: Kindle for PC
- From: "ANDY COLLINS" <Andy@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 2 Apr 2012 17:30:45 +0100
Hi Steve -
Thanks for this, especially the button clarification. I wonder if anybody
has pointed this out to Amazon. I did write to them explaining that the
buttons were unclear for screen reader users. Their reply was to give me a
refund, and to inform me, as you have done, that it is always possible to
return items bought from the Kindle store, within 7 days of purchase -
Andy
----- Original Message -----
From: "Griffiths, Steve" <Steve.Griffiths@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, April 02, 2012 3:01 PM
Subject: [access-uk] Re: Kindle for PC
Each book on the Kindle store has a free sample available. The button used
to get the sample is mislabelled for screen readers as "Buy now with
1-Click", while the visual label for it is "Send sample now". One way to
find the button is to go to the "Try it Free" heading, and then move down
to the next button - this is the one you want.
By the way, if you buy a book by mistake, it is possible to get a refund
for (I believe) the next seven days. You need to go to the Manage Your
Kindle page, and under the Your Kindle Library heading there should be a
table. Find the book you want to get a refund for and following the date
on which you bought it there should be a button labelled Actions which,
when clicked, gives a menu of options, the last of which is Return for
refund. I don't know how well this will work with a screen reader.
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of ANDY COLLINS
Sent: 02 April 2012 12:58
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Kindle for PC
Hi all -
I was trying to download a sample book from Amazon to run under Kindle for
PC, but inadvertently clicked a poorly labeled button, that turned out to
be the purchase button. because my account details are stored on their
database, I was immediately charged for the book. This is only £0.99, but
wanted to give a be careful warning for others trying to read free samples
ahead of buying, and to ask if anybody has managed to read samples
successfully without, or before buying? It seems a bit unclear to me which
link or button to click for this, as they are not so clearly defined -
Andy
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