well finally called s&s about my problem with wlm failing to read out the subject and dates when selecting multiple email messages, which i wrote to the lists about but failed to resolve. the person said jaws was just reading one column and that this was a but that was happening at his end as well. it is shocking that FS released jaws lacking such a basic feature! who is the best person to write to at FS to get features implemented in a patch as i have noticed lots of annoying things with jaws and wlm etc, such as jaws not reading out matching contacts as you start typing, which means you have to always tab backwards and forwards to see if a matching contact came up as well as having to manually label basic graphic such a collapse and attachment. we should not have to put up with these kind of annoyances and lack of basic features in a product costing more than £600. also wlm has been out for years and FS shout have had time to implement basic features and but fixes by now. i really liked outlook express, it didn’t have any of these frustrating problems, i wish they hadn’t got rid of it, is there no way of using oe in windows 7? Husna