[access-uk] Re: Lloyds TSB new security system

  • From: "Peter Holdstock" <peterholdstock@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 17 Jun 2009 15:16:26 +0100

Lloyds TSB new security system
Why is it a pain. I did a lot of testing with the Halifax team in Halifax 
itself prior to becoming Lloyds and the system works very well. The only time 
you'll really get called would be if you forget your username and password, at 
which point the system will call you on which ever phone number you choose, 
then just enter the digits on the screen. It is all JAWS friendly. I've never 
been asked phoned in any other situation such as setting up a payment.

Peter


From: Kulvinder 
Sent: Wednesday, June 17, 2009 1:36 PM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Re: Lloyds TSB new security system


Oh right, as I say, a pain in the neck, <grimace>
Kulvinder Singh Bhogal
Skypename: bobba2006
Windows messenger: Kulvinder@xxxxxxxx
Mobile: 07792888797
  ----- Original Message ----- 
  From: Debbie Palmer 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Wednesday, June 17, 2009 11:13 AM
  Subject: [access-uk] Lloyds TSB new security system


  Hi 

  Here is the information from the Lloyds Webb site. 

  What is the new security procedure?
  When you set up a new recipient, credit card payment or standing order, we 
may call you to make sure the instruction is genuinely coming from you. All 
you'll need is a telephone near you. You'll be able to choose which number we 
call you on, provided it's a number we already hold for you. You'll receive an 
automated call asking you to confirm details about your transaction and then to 
enter a four digit number that will appear on your computer screen into your 
telephone keypad. The whole process will take less than a minute and you can 
see it on our demo.
  Please make sure your contact details are up-to-date: log on to Internet 
Banking, then select Personal Details from the left-hand menu.

  Debbie 




  you can contact me on: 
  email:  wadham.house@xxxxxxxxxxxxxxxx 
  skype debs1965 
  msn:  wadham.house@xxxxxxxxxxxxxxxx 
  aim screen name  wadham house 
  Vonage phone No:  01392 346351 
  Mobile:  07930 332608 


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