[access-uk] Re: Lloyds TSB on line banking
- From: "Peter Holdstock" <peterholdstock@xxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 17 Jun 2009 20:39:41 +0100
Lloyds TSB on line banking
I've just tried it by locking myself out of my account and it all seemed fine
for me using JAWS 10.
Peter
From: Debbie Palmer
Sent: Wednesday, June 17, 2009 7:33 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Lloyds TSB on line banking
Hi
Well I went into my local bank and spoke to a member of staff.
They were not aware of the change so we had to log on to the on line banking
site and lo and behold the number came up.
Now it is not screen reader friendly because it moves around the screen
although the numbers are quite clear/easy to see if you have sight but for
totals it is totally useless.
I was told I had to ring a number which is: 0845 3002752 they will add the new
recipient to your list.
I think this is totally unacceptable and intend to write to the Head Office.
I would be very interested in other peoples experience of this problem and how
their branch staff helped.
Debbie
you can contact me on:
email: wadham.house@xxxxxxxxxxxxxxxx
skype debs1965
msn: wadham.house@xxxxxxxxxxxxxxxx
aim screen name wadham house
Vonage phone No: 01392 346351
Mobile: 07930 332608
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