"They will stomp on things if they come in sufficient volume." I have to say, that I do not think this is the case. I quote from an earlier message: "I have come to much the same conclusion these days, and that RNIB stands for Really Not Interested In the Blind! I also feel that those of us with no sight are just lost on the organisation altogether, it's all about sight loss, and those with some. Kind regards, Jackie Brown" I know a number of people, including myself, have voiced this feeling at RNIB member forums, and there seems to have been no notice taken what so ever. Simon ----- Original Message ----- From: George Bell To: access-uk@xxxxxxxxxxxxx Sent: Thursday, January 22, 2015 5:48 PM Subject: [access-uk] MODERATOR RE RNIB BASHING I fully understand the frustration which many of you have experienced, and appreciate the need to vent. However, complaining on this list will not really achieve anything, just masses of responses as we are seeing now. I would suggest that a more effective option would be to bombard Neil Heslop or Lesley-Ann Alexander with your complaints. Give them specific details of your problem issues, such that they can investigate on a case by case basis, and specifically request a response. Believe me, neither of these two senior executives wish to spend their days forwarding such complaints to others down the management tree. They will stomp on things if the come in sufficient volume. So can we now please drop the subject unless there is something we can all do as a group? George Bell Moderator