[access-uk] MODERATOR RE RNIB BASHING

  • From: George Bell <george@xxxxxxxxxxxxxxxxxxx>
  • To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 22 Jan 2015 17:48:56 +0000

I fully understand the frustration which many of you have experienced, and 
appreciate the need to vent.

However, complaining on this list will not really achieve anything, just masses 
of responses as we are seeing now.

I would suggest that a more effective option would be to bombard Neil Heslop or 
Lesley-Ann Alexander with your complaints.

Give them specific details of your problem issues, such that they can 
investigate on a case by case basis, and specifically request a response.

Believe me, neither of these two senior executives wish to spend their days 
forwarding such complaints to others down the management tree.  They will stomp 
on things if the come in sufficient volume.

So can we now please drop the subject unless there is something we can all do 
as a group?

George Bell
Moderator

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