I may be able to answer your second question. I'm not sure if you can do this in Outlook, but you should be able to open some sort of add-in manager that allows you to disable add-ons that might have been installed during your computing sessions. I know you can do this in Word, but not sure if you can do this in Outlook. Sorry if I couldn't be of any more help. On Wed, 3 Jan 2007 09:32:18 +0000 (GMT), "Angela Bartram" <maudlinmertle@xxxxxxxxxxx> said: > Hi all, > I've kept putting off a couple of problems I'm having with MS Outlook > which I thought most likely could easily be resolved, but have dragged > on! You expect software to have bugs but these bugs are now bugging me > big time whenever I use Outlook. Please could someone could help to rid > me of this annoyance. > > Firstly when I've read any message and close it JAWS says "Unread" and > it's most irritating browsing through a list of emails not knowing which > have been read and which not. > > I have set the Display Themes Appearance under Control Panel to Windows > Classic. > > The next problem started after I uninstalled the AVG antivirus > program. Every time I start MS Outlook I get the following message: > The add-in "C:\PROGRA~1\Grisoft\AVGFRE~1\avgxch32.dll" could not be > installed or loaded. This problem may be resolved by using Detect and > Repair on the Help menu. > > I did as the message said but it hasn't resolved the problem. I'm not > sure > which file this command is in order to sort this out. > > The operating system and applications I'm using: > > Windows XP Home Edition > JAWS 7.1 > MS Office 2003 - Version not known > > If the version is vital to figure out the problem, please let me know > where to find it and how to bring it up. > Please save my sanity by getting back to me as soon as you can! > > Thanks very much, > Angela > > > > --------------------------------- > Win a BlackBerry device from O2 with Yahoo!. Enter now. > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > Christopher Hallsworth Skype name chrishallsworth7266 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq