Hello Ali, Perhaps the below extract from the introductory section of my MS Outlook 2000 and 2002/XP from the Keyboard tutorial will give you some Idea of the main set-up and usage differences, without going into specific working routines or installation options. ******** 1.1. Introduction 1.1.1. General Microsoft Outlook is one of the programs which comes with the Microsoft Office suite of programs. It enables you to do advanced e-mailing, keep and publish a calendar, maintain an address book and list of contacts, specify tasks for yourself and others, to make notes for yourself and to keep track of all of your actions. Outlook has a vast array of its own shortcuts to get things done with the keyboard and most screenreaders also have some special hot keys to provide further keyboard assistance. Please ensure at an early stage that you study the main shortcuts and hot keys available for Outlook. I have provided at Appendix 1 and Appendix 2 respectively lists of the most commonly used and most important shortcuts and hot keys for HAL, JAWS and Window-Eyes for your convenience. At strategic points throughout the tutorial I have also provided tips and reminders about shortcuts and hot keys. In my testing of both Outlook 2000 and Outlook XP with JAWS, Window-Eyes and HAL, I have generally found that Outlook XP works more consistently, smoothly and reliably than Outlook 2000 from a keyboard point of view. 1.1.2. Outlook 2000 Outlook 2000 can be made to do most of the above-mentioned things for the stand-alone home user via a MODEM and Internet service provider in what is known as Internet Mail Only mode where e-mails are sent with the relevant meeting request, task request, etc, information but without certain processable coding used by network systems as would be the case when you route your messages through a server. If you have other related and complimentary software installed in your workplace and so are using it in what is known as Corporate or Workgroup mode, it can be used to interface with other people and colleagues via certain types of network server software, such as Microsoft Exchange Server, Microsoft Net Meeting, Microsoft Mail 3.X or Lotus CC:Mail Server. With a network Exchange Server, you have your mailbox, folders and files centrally held on the server and they can be made available to others to view and others with permission can even modify them for you, e.g. your secretary can make appointments for you on your Calendar. Outlook can also be used to publish and view Calendar and notes information via the Internet or your company's intranet. On first configuring Outlook 2000 (but not Outlook XP), you have to choose between Internet Mail only and Corporate/Work Groups modes. You can also elect to set Outlook up for no use of e-mail, if you want to use a non-Microsoft e-mailing software package with which to send your e-mails. If outlook 2000 has been set up for multiple user Corporate or Workgroups mode and you now want to change it to Internet Mail Only mode because you are on a stand-alone computer, you can do this via: Tools, Options, Mail Delivery, Reconfigure Mail Support On the E-mail Services Options property sheet, you select the mail support option you are switching to, then activate both a "Next" and a "Yes" button, after which Outlook will close. You then restart Outlook and the Windows installer will install the necessary files. If you are wanting to change from Internet Mail Only mode to Corporate or Workgroups mode, you use the same procedure but select the opposite option. You are likely to need to insert your Office installation CD during these changed installation procedures. With Outlook 2000, if you are on a non-networked computer, it is strongly recommended that you do use this Internet Mail Only mode, because it offers substantial performance improvements for dial-up users. You also do not get the regular "MAPI spooler" hold-ups and restrictions which would occur from time to time if using Outlook in Corporate mode via a MODEM. Note: You can quickly find out which mode your copy of Outlook 2000 is working in by going to "About Microsoft Outlook" in the Help menu. The second line of the text which you are presented with will state the mode you are currently in. 1.1.3. Outlook 2002/XP With the advent of Outlook XP, the concept of having to set up and configure Outlook for either Internet Mail only or Corporate/Workgroup modes has been removed and now all of the features of both modes have been incorporated into one integrated mode. This has the added benefit that if you have multiple e-mail accounts, even if one of them is an Exchange Server account, you now have access to the old Internet Mail only mode "Send Using" command, which allows you to send a message from a specific Internet mail account. You no longer have to send from your default account for the login profile. If you are to use MS Outlook on a company intranet system or your company is running interconnectivity software like MS Exchange Server, you will need to consult your company's Systems Administrator to obtain passwords and details on how the system is set-up and what you as a user are permitted to do and are excluded from doing on the system. This can vary considerably from company to company, one system set-up configuration to another and on your seniority and role within an organisation. HTH, John Wilson ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq