[access-uk] NOD32 version 3 beta accessability concerns
- From: "Ray's Home" <rays-home@xxxxxxxxxxxxxxxxxx>
- To: "Access-Uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 20 Oct 2007 10:31:08 +0100
The message I'm reproducing here was sent to the GW Micro list and is
an interesting peep at what goes on within companies.
Here's the original message. I'll give a link and email contact for
Eset after the main part of this message.
A week ago or so there was some concern about the upcoming version of
Nod32. So I contacted one of the Nod 32 representatives as you may
recall. He was going to a Eset conference and he would get back to
me. Below is his response
At 09:21 10/10/2007, you wrote:
David,
sorry I have not emailed you back until now. The partner conference
was very busy, and I made a specific point of talking to several Eset
representatives about the accessibility issues with the new
software. After being bounced from one representative to another
twice, I finally ended up talking to Randy Abrams - he is extremely
technical and he was aware of the problems with the new software.
His response was as I expected, with some extra information for you
and the blind community.
The basic information are as folllows:
1. there are accessibility issues with Eset NOD32 Antivirus 3.0 and
Eset Smart Security - these are known
2. the issues in the new releases are likely to NOT be fixed before
the official launch date, but will be fixed within "probably a few
weeks"
3. version 2.7 is not going away and no user is going to be forced to
update - until the issues are fixed, you are advised to stay with
version 2.7.
In a nutshell - they know of the problems - they recommend staying
with version 2.7 until they are fixed, but expect them to be fixed in
due course.
I'm sorry that I have no more information than that, but I did make
your concerns, and those of the many blind users known - it was a
surprise to many of the management that NOD32 has a large number of
blind users, but not to the technical staff - which really did worry
me.
I hope this news has been helpful, and I would hope to have some
better news on the progress in several weeks.
kind regards
Greg Hewitt-Long
Eset V3 further info.
An email link for comments on the beta would appear to be:
betasupport@xxxxxxx
The page for downloading version 3 betas is at:
http://www.en.nod32.ch/download/beta.php
Note, previous versions of NOD 32 should be uninstalled before
installing the beta. (In any case doesn't work with access tech, so a
waiste of time for folks using it who use a screen reader.)
From Ray
I can be contacted off-list at:
mailto:ray-48@xxxxxxxx
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