[access-uk] Re: Omnipage 18.
- From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 6 Jul 2012 23:52:01 +0100
Hi Sue.
Excellent, I'm pleased to hear the problem is sorted. I personally use
Abbyy's Fine Reader Pro 11 which among other things has a task oriented
interface and one touch quick tasks for performing all the essential
functions. You can for instance with a couple of keystrokes scan documents
in to Word, create PDF files on the fly and convert PDF files in to Word or
HTML documents, functions I use extensively. Of course you also have all
the editing and zoning features you might need and the help system is fully
comprehensive with a plethora of keyboard shortcuts on offer. If you want
to give it a go, Abbyy offer a 30 day trial and I believe a promotion
currently exists where you can buy in to the current version now and pay
only 50% of the next version upgrade, something I've invested in. If you
want to know more or you have any accessibility questions, please don't
hesitate to ask me as I thoroughly recommend Fine Reader to anyone.
All the best, Ibrahim.
-----Original Message-----
From: Sue Morgan
Sent: Friday, July 06, 2012 11:41 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Omnipage 18.
Hi again.
I appreciate your help.
The problem has now been solved.
When the serial number was read out, the letter O was read out instead of
zero.
Thanks again.
What scanning software are you using now if you don't mind me asking?
I used to use the document imaging software in Office 2003. It's
disappeared in later version of Microsoft Office I'm sorry to say.
I loved it, and found it very accessible with Jaws.
Sue.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Ibrahim Gucukoglu
Sent: 06 July 2012 23:23
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Omnipage 18.
Hi Sue.
Sorry I couldn't be of more help, I've used OmnyPage in the past but found
it less than accessible with JAWS.
All the best and good luck, Ibrahim.
-----Original Message-----
From: Sue Morgan
Sent: Friday, July 06, 2012 7:31 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Omnipage 18.
Hi.
Thanks for your reply.
The software has only been installed once.
Looks like the next port of call is customer services as you suggest.
Sue.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Ibrahim Gucukoglu
Sent: 06 July 2012 18:41
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Omnipage 18.
Hi Sue.
Is it possible you've installed the product on more than the allowed number
of computers? I believe you get three installs and unless you uninstall the
program from a machine which is internet connected, the install count is not
refreshed. If you're still having problems then you should contact Nuance
customer support who will be able to reset the installation count. You are
correct in that the program wont let you proceed when installing if an
incorrect serial is entered, however activation is an extra validation
process which verifies the license code and its authenticity are genuine and
that the software is not being used on more than the allowed number of
seats.
All the best, Ibrahim.
-----Original Message-----
From: Sue Morgan
Sent: Friday, July 06, 2012 6:35 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Omnipage 18.
Hi.
I have a friend who's having difficulty installing Omnipage 18.
The install works fine until it's time to activate the product. When she
gets to that point, she's told that the serial number is wrong, or could be
for a different version.
I'm not sure why this is, as you have to input the serial number before the
installation starts. Therefore it must be correct.
Can anyone help or give us any advice please?
I recently installed the same software myself, and had no problems in
activating the product at all.
Thanks.
Sue.
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