Hi I am using Outlook Express 6 with Windows XP Pro. I have an e-mail in my Inbox which does not have a virus. It was one I was trying to send to my mobile phone and it would not download to the phone so when I opened Outlook Express it downloaded back in to my Inbox there. Now I cannot delete or remove it from the inbox or even open it. Every time I try these things I am getting the system freezing and I even have to force the machine to turn off by pressing and holding down the on switch. Only thing now is to leave it sitting there but if anyone has any ideas as to how I might remove it. It has taken up so much of my time today with me keeping on trying and the computer keeping on freezing. I just can't even get to End Programme or End Task etc. Eleanor -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1307 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message