[access-uk] Re: Problem connecting USB hard drive
- From: "Barry Toner" <barrys.groups@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 26 Aug 2005 15:23:32 +0100
Clive this sounds like a hardware fault.
However, Can you try it on any other computers to elimanate your
installation of windows?
Try this list of troubleshooting steps I can think of and report back.
Can you or have you tryed another USB cable?
Does the unit get unusually hot before the USB connection is lost?
Does the drive totally power down or is the USB connection simply lost?
Have you tryed the drive in several other USB ports on the same machine?
Have you tryed other devices in that USB port since these problems started,
if so do they lose their connection?
If the drive is powered by mains have a sniff around the power plugs hole in
case of obvious signs of burning or smoky smells.
That latter may seem a bit drastic but dont' panic. Do stop using it though
and ring tech support immediately.
I'd elimanate all of the above, then phone support at the manufacturers, and
tell them all of the above that you've investagated. It'll often cut out
wait times.
Barry
The pillars of any good relationship I believe are, Honesty, Trust, and
Communication.
----- Original Message -----
From: "Clive Pallett" <clive@xxxxxxxxxxxxxxxxxxxxxxxxxx>
To: "Access-UK" <access-uk@xxxxxxxxxxxxx>
Sent: Friday, August 26, 2005 3:04 PM
Subject: [access-uk] Problem connecting USB hard drive
Hello listers,
I have just purchased a BabyMatrix 40GB USB hard drive and trying to
connect it to my Toshiba Satellite A60 laptop. It comes with a driver CD
but as I am running Windows XP Home this is not necessary. I connect the
drive to my USB port but it isn't showing and after a few seconds the USB
connection shuts down. does anyone on the list have one of these drives?
As it is a new drive I have to partition and format it. Any help most
welcome.
Best wishes,
Clive Pallett
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
__________ NOD32 1.1202 (20050825) Information __________
This message was checked by NOD32 antivirus system.
http://www.eset.com
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Other related posts: