[access-uk] Re: Problem with Windows Live Messenger and windows Vista

  • From: "Peter Logue" <plsd@xxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 26 Mar 2008 08:53:01 -0000

Hi Brian,
Rather than try a completely new install of live messenger, how about
installing, perhaps, MSN Messenger 5.5 or thereabouts and let the utility
self update.
Just a thought.
Peter Logue



-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Brian Hartgen
Sent: Sunday, March 23, 2008 6:14 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Problem with Windows Live Messenger and windows Vista

Hi
 
This problem has been annoying me for most of the day and I have not found
an answer yet and I wonder if anyone can please help.
 
As background, my daughter has a computer with Windows Vista Pro and
Supernova installed.  She did have Windows Live Messenger installed and
could communicate with people through sending messages, but she was unable
to use the Windows Live Messenger games.  So in the hope that an uninstall
and reinstall would help, I uninstall Windows Live Messenger and it now will
not reinstall at all. When I launch the Windows Live installer as it is
known, the screen contents suggest that it is "waiting for Messenger" and
then it begins to download.  When it reaches 99 per cent, a message appears
stating "sorry, we were unable to install the program at this time" and to
"try again later".  Doing so makes no difference.
 
Upon investigation having undertaken some Google searches, it seems that
there are a large number of complaints about this specific problem but there
is no solution given on any site which I can see.  Following this problem, I
have now updated the machine to SP1 of Vista but with no different results.
I also went through the "disk cleanup" and ensured no temporary files
existed.
 
Clearly the machine as I say has had Windows Live Messenger installed before
to some extent and if I have to in the morning I will rebuild the computer
from scratch and take the machine back to the point where we purchased it.
But to save me a few hours work as she has a lot of software on there which
needs to be installed and configured, if anyone can please suggest how I may
be able to get this program on the machine I would be grateful.  
 
Thanks.
 
Brian Hartgen


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