Hi again Brian, Apparently you need to have the latest Adobe Flashplayer 9 installed. If not, WLM will crash every time. make sure you uninstall the current flashplayer before you go to install the newest one from www.adobe.com This is also where an earlier lister can get the latest flash player. Peter Logue. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq