[access-uk] Re: Question aBout the TV Plus App

  • From: "Darran Ross" <darran.ross@xxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 9 May 2011 22:08:21 +0100

Yes Peter, have certainly checked this possibility as well. 

In fact, I've had the details entered by a sighted friend to double check, but 
no joy!

Darran
  ----- Original Message ----- 
  From: Peter Holdstock 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Monday, May 09, 2011 6:49 PM
  Subject: [access-uk] Re: Question aBout the TV Plus App


  Have you made sure caps lock isn’t on?

  Peter

  From: Darran Ross 
  Sent: Monday, May 09, 2011 5:28 PM
  To: Access-UK 
  Subject: [access-uk] Question aBout the TV Plus App

  Hi List.

  I'm having real problems logging into my Sky account with the TV Plus app on 
a 4th Gen iPod Touch, I keep being told that my user name and or password are 
not valid. But I know this isn't the case as I've just used them to log in via 
the Sky website. 

  So, I was wondering if anyone else had encountered log-in problems with this 
app, and if you did, how did it get resolved?

  I've spoken to Sky and all's well at their end, and the TV Plus people 
haven't really been much help at all. Besides suggesting I re-download and try 
again. Which incidentally didn't help. I notice from the forums that I'm far 
from being alone with this problem,
  so thought I'd ask the list for any possible solutions!

  Thanks.

  Darran

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