[access-uk] Re: Question aBout the TV Plus App

  • From: "Paul Porter" <surfport@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 10 May 2011 11:09:00 +0100

Try removing and reinstalling then activating again.

This worked for me.

Paul

  ----- Original Message ----- 
  From: Darran Ross 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Monday, May 09, 2011 10:08 PM
  Subject: [access-uk] Re: Question aBout the TV Plus App


  Yes Peter, have certainly checked this possibility as well. 

  In fact, I've had the details entered by a sighted friend to double check, 
but no joy!

  Darran
    ----- Original Message ----- 
    From: Peter Holdstock 
    To: access-uk@xxxxxxxxxxxxx 
    Sent: Monday, May 09, 2011 6:49 PM
    Subject: [access-uk] Re: Question aBout the TV Plus App


    Have you made sure caps lock isn’t on?

    Peter

    From: Darran Ross 
    Sent: Monday, May 09, 2011 5:28 PM
    To: Access-UK 
    Subject: [access-uk] Question aBout the TV Plus App

    Hi List.

    I'm having real problems logging into my Sky account with the TV Plus app 
on a 4th Gen iPod Touch, I keep being told that my user name and or password 
are not valid. But I know this isn't the case as I've just used them to log in 
via the Sky website. 

    So, I was wondering if anyone else had encountered log-in problems with 
this app, and if you did, how did it get resolved?

    I've spoken to Sky and all's well at their end, and the TV Plus people 
haven't really been much help at all. Besides suggesting I re-download and try 
again. Which incidentally didn't help. I notice from the forums that I'm far 
from being alone with this problem,
    so thought I'd ask the list for any possible solutions!

    Thanks.

    Darran

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