If you are a registered user of the RNIB site, then log in and VAT will show up as excluded. If you are not a member, you should be given the option to tick a box as you check out to state you qualify for VAT exemption. On 28 Feb 2012, at 16:44, David Russell wrote: > Hi all > > When I go to purchase something from the RNIB online shop, It just shows me > the amount including VAT when the item is in my basket. Am I correct in > thinking that most products are exempt from VAT, and if so how do I reflect > this in my basket? > > > Thanks in anticipation. > > > David