Hi Theresa, I wouldn't necessarily be put off SmartStamp. I know a few V.I. people who use it, and get on fine with it. In fairness, not everyone has experience the slowness issues we have, and even Royal Mail say this doesn't affect everyone. George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Theresa Hodge Sent: 08 January 2007 16:40 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Royal Mail Website HI George Thanks for that. OK - I was just assuming it was JAWS. I've never seen the SmartStamp software, but I know that it was previously=20 seen as a good alternative to franking, but it sounds like that's no longer=20 the case!! Theresa Hodge theresa.hodge@xxxxxxxxx ----- Original Message -----=20 From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Sunday, January 07, 2007 2:25 PM Subject: [access-uk] Re: Royal Mail Website Hi Theresa, I don't actually believe the speed matter is a JAWS issue. We use it a lot too for checking Post Codes, and it's not as fast as it was. Perhaps it's simply consumer demand, who knows? In addition, they upgraded their SmartStamp software, and that has degraded to such a point that it is no longer usable for even a couple of dozen stamps without waiting an age. George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Theresa Hodge Sent: 07 January 2007 22:20 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Royal Mail Website HI All I have tried from time to time to use the Royal Mail website, both for looking up postcodes and for buying stamps. In the past I have got on reasonably well searching for postcodes, but over the last few months when I have tried using the site for both purposes, it's been painfully slow with JAWS. When I was trying to register and buy stamps online (I already had an account number), it was so slow that I eventually gave up and ordered over the phone! When searching for postcodes over the last couple of weeks, I've entered information into a field and then pressed the Tab key to go to the next field,, and JAWS has taken ages to catch up and even read the information I've just entered. Also, if I've pressed Insert and F7 to bring up the list of links on the page, this has taken a painfully long time to happen. Does anyone else have any experience of using the Royal Mail website with JAWS? Theresa Hodge theresa.hodge@xxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3D3Dunsubscrib e] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3D3Dfaq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq --=3D20 No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.432 / Virus Database: 268.16.7/618 - Release Date: 06/01/2007 19:47 =3D20 --=3D20 No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.432 / Virus Database: 268.16.7/618 - Release Date: 06/01/2007 19:47 =3D20 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq --=20 No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.432 / Virus Database: 268.16.7/618 - Release Date: 06/01/2007=20 19:47 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq