Hi Andy, You probably have, but have you tried holding the power button in? it may take over 5 seconds. Edward -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Collins Sent: 23 February 2008 18:10 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Shut up shut down and bugger off! Hi all - No, not a personal message to any individual, but my problem with my laptop! What happens is, that I have some touch media keys across the plastic strip above the function keys on my laptop, and these trigger certain things, one of which seems to be to launch "quick Play" [or some such name] programme, that seems to hog the machine, and I lose not just JFW, but Narrator too! My attempts to reboot from using short cut keys, doesn't work, but neither does pressing the off/on button. The laptop is just sitting there, I can't turn it off! Something must be hogging the screen [maybe that media software programme thing] but I don't understand why the power button won't switch it off! Any thoughts good people? - Andy -- Internal Virus Database is out-of-date. Checked by AVG Anti-Virus. Version: 7.0.289 / Virus Database: 265.0.0 - Release Date: 11/8/2004 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ NOD32 2898 (20080223) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq