[access-uk] Re: TVonics - Amy On Strike!

  • From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 9 Jul 2012 12:14:24 +0100

So what, exactly, does a reset do and why should it help in this situation?

Carol P
---- Original Message ----
From: "Porter, Paul" <Paul.Porter@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, July 09, 2012 10:44 AM
Subject: [access-uk] Re: TVonics - Amy On Strike!

Writing with both my RNIB hat on and personal experience
I would urge owners of the Tvonics not to panic.

I should point out that if you change the hard drive on
your box then you would invalidate your warranty.

Ibrahim, you may simply have a faulty unit that will be
replaced. I think all would agree that any freeview or satellite box will chrash occasionally and that it's then necessary to reset.

I would be surprised if there is an inherrent hard drive
problem as these boxes have been on sale for a number of months.

If anybody has a problem then please contact our
technology team to discuss. It may be that a reset or retune will fix the problem.
We are all users of the Tvonics so can help.

I have 5 pages of recordings and haven't experienced any
problems.
I hope we can all continue to enjoy the Tvonics box. It
has certainly changed the way I watch and record tv.

Paul Porter
Sales and Support Officer, Technology


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