[access-uk] Re: TVonics - Amy On Strike!
- From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 9 Jul 2012 12:34:08 +0100
Hi Paul et al,
Sensible advice. Perhaps we have been lucky, but our unit seems ok though
we admittedly don't use it every day. Our issue is low signal, but that
isn't anything to do with the TVonics, the built-in Freeview on our TV does
exactly the same.
I hope people resolve any issues by sending the box back for an exchange, or
resetting it if necessary. What we really need is for all appliances to
have speech technology incorporated into them by law, and then there would
be none of this fear that something might happen to a product that serves a
purpose, but which stands alone in such a sight-dominated world!
Kind Regards,
Jackie Cairns
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Porter, Paul
Sent: 09 July 2012 10:44
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: TVonics - Amy On Strike!
Writing with both my RNIB hat on and personal experience I would urge owners
of the Tvonics not to panic.
I should point out that if you change the hard drive on your box then you
would invalidate your warranty.
Ibrahim, you may simply have a faulty unit that will be replaced. I think
all would agree that any freeview or satellite box will chrash occasionally
and that it's then necessary to reset.
I would be surprised if there is an inherrent hard drive problem as these
boxes have been on sale for a number of months.
If anybody has a problem then please contact our technology team to discuss.
It may be that a reset or retune will fix the problem.
We are all users of the Tvonics so can help.
I have 5 pages of recordings and haven't experienced any problems.
I hope we can all continue to enjoy the Tvonics box. It has certainly
changed the way I watch and record tv.
Paul Porter
Sales and Support Officer, Technology
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