what do you get asked for? you should be asked for the card number, expiry and start dates, possibly an issue number though maybe not with visa and a 3 digit security number which should be part of the strip on the back of your card. If there are other things being asked of you sorry I can't help but it should affect the tesco standard site as well as the access site. As an alternative you could try another store such as sainsburys. cheers graham ----- Original Message ----- From: "Frank Haslam" <frank.haslam1@xxxxxxxxxxxx> To: "Access-UK Mailing List" <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, January 09, 2007 8:19 PM Subject: [access-uk] Tesco Access Problem Hi, Listers! Please can somebody help. I can no longer gain access to the Tesco site because my Visa card isn't recognised. Tesco say I must contact the bank, who have added more security. They recommend I contact the bank tomorrow, but meantime I simply can't shop with Tesco. A friend has had the same problem, where the bank and Tesco are blaming each other, so she can no longer do her shopping online. She's been told that all banks will soon be using more security. Any ideas, please? Thanks for your help. -- Frank - blind as a bat and proud of it too. frank.haslam1@xxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ NOD32 1968 (20070109) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq