[access-uk] Re: USB connectivity
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 31 Jul 2010 17:52:24 +0100
Im. Pretty much out of ideas, Andy.
If you have removed all USB ports, and allowed Windows to re-create
them on a re-boot, I'm not sure there's much left to try.
About all that's really left is to add a USB expansion card.
George.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of ANDY COLLINS
Sent: 31 July 2010 17:41
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: USB connectivity
Hi George - The ports are on the back, and I tried a couple of
them,just in
case... -
Andy
----- Original Message -----
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, July 31, 2010 4:21 PM
Subject: [access-uk] Re: USB connectivity
> Hi Andy,
>
> Silly thought perhaps, but is this a system with USB ports front and
> back? And might you be using the front ones to try the drive out?
>
> If so, try one of the back ones.
>
> George.
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of ANDY COLLINS
> Sent: 31 July 2010 14:50
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: USB connectivity
>
> Hi George - It is a desk-top, about 5 years old, it came with XP
> installed,
> so I wouldn't have thought the USB connectivity should be a problem,
> not
> being desperately ancient! I did try a portable drive of my own on
his
>
> machine, and it produced the same problem.
>
> Andy
> ----- Original Message -----
> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, July 31, 2010 2:09 PM
> Subject: [access-uk] Re: USB connectivity
>
>
>> Hi Andy,
>>
>> All I can think of is that it may be a very early USB 1.0 and the
> hard
>> drive is just being pig-headed about it. (See explanation below)
>>
>> If it is a desk top, perhaps consider adding a USB 2.0 expansion
> card.
>> They won't break the bank.
>>
>> George.
>>
>> What is USB 1.0?
>> It is basically the first standard definition of USB it supports a
> low
>> speed rate of 1.5 Mbit/s. It is intended primarily to save cost in
>> low-bandwidth human interface devices (HID) such as keyboards,
mice,
>> and joysticks.
>>
>> What is USB 1.1?
>> It is the next generation of the USB Devices. It supports full
speed
>> rate of 12 Mbit/s. It is very similar to the previous standard
> except
>> each bit transfer is 8 times faster. All USB hubs support full
> speed.
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>> Behalf Of ANDY COLLINS
>> Sent: 31 July 2010 13:53
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: USB connectivity
>>
>> Hi George, Barry, and anybody else that has or can help.
>>
>> Here's an update on my friends problem installing a Western Digital
>> USB
>> portable drive to his XP machine.
>>
>> When first connected, the 'found new hardware' wizard launches,
>> searches for
>> and seems to find the required software, and does seem to actually
>> install,
>> but after clicking on finish, a message pops up saying an error
>> occurred
>> during the installation, and the installed device may not function
>> properly.
>> It doesn't give any clues as to what the error is!
>>
>> So, although it appears to have installed, the drive isn't showing
> up
>> under
>> My Computer, although when we look under 'serial bus controllers'
>> under
>> Device Manager, it is there called 'external hardware device.'
>>
>> His machine has service pack 3 installed, so the driver software
>> should be
>> up to date, and like I said, I don't think this is the problem, as
> it
>> does
>> say finished installing, but then produces that error message.
>>
>> We did try the drive with a Vista laptop, and it installed ok, so
> can
>> anybody suggest why it isn't showing up on my friend's machine?
>>
>> Thanks for any help -
>>
>> Andy
>> ----- Original Message -----
>> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Friday, July 30, 2010 10:47 AM
>> Subject: [access-uk] Re: USB connectivity
>>
>>
>>> Hi Andy,
>>>
>>> Here is an FAQ from Western Digital's web page. I think this
> pretty
>>> well sums it all up. It should work.
>>>
>>> George.
>>>
>>> Using USB 2.0 drives with USB 1.1 controllers or hubs
>>>
>>> Question
>>> Can I use my USB 2.0 drive on USB 1.1 controllers or hubs?
>>>
>>> Answer
>>> USB 2.0 drives can be connected to USB 1.1 controllers or hubs.
>>> However, they will only run at USB 1.1 rates. To expand USB 2.0
> host
>>> ports to support more devices, be sure to use a USB 2.0 compliant
>> hub.
>>> A USB 1.1 hub can only function at slower USB 1.1 speeds. A USB
2.0
>>> hub will allow USB 1.1 devices to run at USB 1.1 rates while USB
> 2.0
>>> devices, such as WD drives, will operate at USB 2.0 speeds.
>>>
>>> Note 1: USB 2.0 hubs will not improve the performance of USB 1.1
>>> devices.
>>> Note 2: WD recommends against using a USB 3.0 drive on a USB 1.1
>> hub,
>>> switch, or controller.
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>>> Behalf Of ANDY COLLINS
>>> Sent: 30 July 2010 10:26
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] Re: USB connectivity
>>>
>>> Hi George - You asked for the make of the drive my friend bought,
>> it's
>>> the
>>> WD Elements 25g portable drive, 2.0 USB; that's all he could tell
>> me;
>>> not
>>> sure that Western Digital have the best reputation, but should be
> ok
>>> wouldn't you say?
>>>
>>> Andy
>>> ----- Original Message -----
>>> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Tuesday, July 27, 2010 7:47 AM
>>> Subject: [access-uk] Re: USB connectivity
>>>
>>>
>>>> Hi Andy,
>>>>
>>>> Best way is to find out the make and model of the drive, and
we'll
>>>> look up the technical specs for it.
>>>>
>>>> Take a look at FAQ 8 at http://www.everythingusb.com/usb2/faq.htm
>>>> which explains that, "You may have heard that USB 2.0 is
>>>> "backward-compatible" with USB 1.0/1.1 (Full-Speed USB). While
>>> that's
>>>> true, USB 1.1 is also forward-compatible with USB 2.0."
>>>>
>>>> I suspect that he may perhaps need to go into Control Panel,
>>>> Administration, Computer Management, Storage, Disk Management,
and
>>>> partition and format the drive.
>>>>
>>>> The other thing to check is the XP Service release installed.
>> Right
>>>> click on My Computer and select Properties. It should tell you
in
>>>> that dialog. He should ideally be on at least XP SP3 which should
>>>> provide more up to date USB drivers.
>>>>
>>>> George.
>>>>
>>>> -----Original Message-----
>>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>>>> Behalf Of ANDY COLLINS
>>>> Sent: 26 July 2010 23:50
>>>> To: access-uk@xxxxxxxxxxxxx
>>>> Subject: [access-uk] Re: USB connectivity
>>>>
>>>> Hi George - have to say, this is what I thought to be the case.
> I'm
>>>> trying to help a friend, who is running an oldish XP machine,
>>> probably
>>>> with 1.1 USB ports, but not sure yet, cos don't know where to
look
>>> in
>>>> control panel for confirmation? He's bought an external HD,
> plugged
>>> it
>>>> in, but it won't play.
>>>> Firstly he got an error warning saying that the software was
>>> untested
>>>> and to continue with the installation might cause damage;
assuming
>>>> this was the usual Microsoft scare mongering, he continued
anyway,
>>> but
>>>> apparently, the drive isn't showing up in My Computer.
>>>>
>>>> Any observations?
>>>>
>>>> Thanks -
>>>>
>>>> Andy
>>>> ----- Original Message -----
>>>> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
>>>> To: <access-uk@xxxxxxxxxxxxx>
>>>> Sent: Monday, July 26, 2010 11:39 PM
>>>> Subject: [access-uk] Re: USB connectivity
>>>>
>>>>
>>>>>I hate to disagree, Chris, but you can usually connect USB 2
>> devices
>>>>> to a type 1 port, but will only get USB 1 speed.
>>>>>
>>>>> George.
>>>>>
>>>>> -----Original Message-----
>>>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]
On
>>>>> Behalf Of chris hallsworth
>>>>> Sent: 26 July 2010 23:04
>>>>> To: access-uk@xxxxxxxxxxxxx
>>>>> Subject: [access-uk] Re: USB connectivity
>>>>>
>>>>> No. However a USB 1.1 device will work on a USB 2.0 port. They
> are
>>>>> backwards compatible. But not the other way round.
>>>>>
>>>>>
>>>>> Signed by Chris Hallsworth
>>>>> E-mail and Facebook: christopherh40@xxxxxxxxxxxxxx
>>>>> MSN: ch9675@xxxxxxxxxxx
>>>>> Skype: chrishallsworth7266
>>>>> Twitter: http://twitter.com/christopherh40
>>>>>
>>>>> On 26/07/2010 22:58, ANDY COLLINS wrote:
>>>>>> Hi all -
>>>>>>
>>>>>> Will a high-speed 2.1 USB external hard drive run on an XP
>>> computer
>>>>> whose ports are the old 1.1 speed? -
>>>>>>
>>>>>> Andy
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