Hi Kevin I agree with you. It took me 5 emails approximately over 4 weeks to the same guy but had no real response and finally gave up. He responded to the second or third email saying i need to visit my local vodafone retail store. I took it to the store and my phone went to vodafone for about 2 weeks and returned without Talks and they said that my phone wasn't compatible with Talks. I knew for a fact it was compatible but they didn't want to know. I finally went to Steve Nutt at Computer Room Services and purchased Talks and put it on myself. It was fine with no compatibility issues - the phone was Nokia 6260. I asked Mike to ring me and I didn't get any response apart from the one email back after my 5. I contacted him after listening to the In Touch program but it was really a waste of time even though what he had said on the pprogram a month earlier. Regards Bal -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of kevin and emma Sent: 21 December 2005 15:33 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: VODAPHONE CONTACT nor mine! in the end i gave up, and sorted my own phone and talks out myself. if i'd waited for vodafone to sort it out, i'd still be waiting now! as for the guy mike duxbury was it? who was on in-touch, saying if you have any problems, contact me direct i'll sort it! don't bother! 7 emails and several attempts at ringing him and i might as well have saved myself the money and effort. one thing i've learned if your buying access technology, buy it from those who understand it! it might cost you more, but at least you'll get it! Kevin - co-owner/moderator of the blind gamers discussion list contact me via email/msn: kream@xxxxxxxxxxxx ----- Original Message ----- From: "Spring Flower" <spring.flower@xxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, December 21, 2005 2:17 PM Subject: [access-uk] Re: VODAPHONE CONTACT > not very good if my experience was anything to go by. > > Trace > > ----- Original Message ----- > From: "Sandra Henshall" <oceania@xxxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Wednesday, December 21, 2005 12:41 PM > Subject: [access-uk] Re: VODAPHONE CONTACT > > > > Hi Carol, > > The customer services number for the special needs department is: > > 08700 733 222. > > I don't know how good they are regarding Talks as I haven't called them > > myself and I've left Vodafone now but hope the number helps. > > > > Cheers, > > Sandra. > > ** To leave the list, click on the immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > > ** If this link doesn't work then send a message to: > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click on the > > ** immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > > ** or send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > > > > > -- > > Internal Virus Database is out-of-date. > > Checked by AVG Free Edition. > > Version: 7.1.371 / Virus Database: 267.13.13/199 - Release Date: > > 13/12/2005 > > > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq