Hi Jackie, I seemed to remember it's not yours but your friends. If you want me to contact your friend instead, please don't hesitate to send me their comtact details off list and I'll be on the phone to them. If I can help any further let me know. Best wishes, Madleen -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: 09 April 2010 09:59 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Victor firmware Hi Madleen I don't have one, it's a friend who was given one. It's in great working order, but it doesn't seem to like DAISY books that he puts on it from the RNIB library, yet it appears to play audio CDs. I just thought that perhaps a firmware update might rectify it, though of course I could be wrong? I'll see if I can obtain a serial number and contact RNIB and/or Humanware. Thanks for your help here. Jackie Cairns Braille Specialist Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology Ltd Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD Tel: 01604 798024 Mob: 07887 883815 www.sightandsound.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mann, Madleen Sent: 09 April 2010 09:35 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Victor firmware Hi Jackie, It sounds like you've got one of the victor classic mashines. Was that a loaned one from Talking books or did you buy the unit? Feel free to contact us/human ware to see what we can do to check the firmware. Best wishes, madleen Mann, RNIB customer sales and support 0207 391 23 08 -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Adrien Sent: 08 April 2010 18:53 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Victor firmware Hi Jackie It may pay you to contact humanware, they will be able to tell you what you've got, or even the rnib. Regards Adrien You can get me off list at: adriencollins22160@xxxxxxxxxxxxxx Speakon is a free fully self-voicing accessible multimedia program for the visually impaired, find out more by downloading the software from: http://www.a-technic.net/speakon.htm You can join the speakon user group by sending a blank e-mail to: speakon-subscribe@xxxxxxxxxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: Thursday, April 08, 2010 1:50 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Victor firmware All, I would like to help a friend obtain the latest firmware for their Victor. Not being too familiar with the various models of this device myself, I can only say it is smaller in size to the Victor Reader Classic with the handle on it, but has a nomeric keypad on it for navigation, a built-in speaker, and comes with a soft carry case. But each time my friend puts a DAISY book into the drawer to play it, the CD seems to go all over the place and won't play. Yet when an audio CD is inserted with say music or an instruction manual on it in MP3 format, it works perfectly. I want to therefore locate the latest firmware release to see if this would help. I can only find reference to Victor Reader Classic, Vibe, Plus and Stream. Is it likely then that Victor is one of the older models? Thanks to anyone who can throw light on this so I can pass on. Jackie Cairns Braille Specialist Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology Ltd Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD Tel: 01604 798024 Mob: 07887 883815 www.sightandsound.co.uk** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq To report this e-mail as Spam, please forward it to: spam@xxxxxxxxxxxxxxx -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. 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