[access-uk] Re: Victor firmware

  • From: "Mann, Madleen" <Madleen.Mann@xxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 9 Apr 2010 10:13:43 +0100

Hi Jackie, 

I seemed to remember it's not yours but your friends. If you want me to
contact your friend instead, please don't hesitate to send me their
comtact details off list and I'll be on the phone to them.
If I can help any further let me know.

Best wishes, Madleen 

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Jackie Cairns
Sent: 09 April 2010 09:59
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Victor firmware

Hi Madleen

I don't have one, it's a friend who was given one.  It's in great
working order, but it doesn't seem to like DAISY books that he puts on
it from the RNIB library, yet it appears to play audio CDs.  I just
thought that perhaps a firmware update might rectify it, though of
course I could be wrong?

I'll see if I can obtain a serial number and contact RNIB and/or
Humanware.

Thanks for your help here.


Jackie Cairns
Braille Specialist
Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Tel: 01604 798024
Mob: 07887 883815
www.sightandsound.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Mann, Madleen
Sent: 09 April 2010 09:35
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Victor firmware

Hi Jackie,

It sounds like you've got one of the victor classic mashines. 
Was that a loaned one from Talking books or did you buy the unit?

Feel free to contact us/human ware to see what we can do to check the
firmware.

Best wishes,
madleen Mann,
RNIB customer sales and support
0207 391 23 08 

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Adrien
Sent: 08 April 2010 18:53
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Victor firmware

Hi Jackie

It may pay you to contact humanware, they will be able to tell you what
you've got, or even the rnib.  


Regards

Adrien


You can get me off list at:
adriencollins22160@xxxxxxxxxxxxxx 

Speakon is a free fully self-voicing accessible multimedia program for
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You can join the speakon user group by sending a blank e-mail to:
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns
Sent: Thursday, April 08, 2010 1:50 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Victor firmware

All,

I would like to help a friend obtain the latest firmware for their
Victor.  Not being too familiar with the various models of this device
myself, I can only say it is smaller in size to the Victor Reader
Classic with the handle on it, but has a nomeric keypad on it for
navigation, a built-in speaker, and comes with a soft carry case.  But
each time my friend puts a DAISY book into the drawer to play it, the CD
seems to go all over the place and won't play.  Yet when an audio CD is
inserted with say music or an instruction manual on it in MP3 format, it
works perfectly.

I want to therefore locate the latest firmware release to see if this
would help.  I can only find reference to Victor Reader Classic, Vibe,
Plus and Stream.  Is it likely then that Victor is one of the older
models?

Thanks to anyone who can throw light on this so I can pass on.

Jackie Cairns
Braille Specialist
Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology Ltd
Welton House North Wing Summerhouse Road Moulton Park Northampton
NN3 6WD
Tel: 01604 798024
Mob: 07887 883815
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