Tristram, In this case, norton 2003. This may be the problem? If so, i'm not pleased with myself not to have thought of it. At 11:21 18/01/2007, you wrote: >What do you use for anti-virus Joe. >Regards. > >Tristram Llewellyn >Sight and Sound Technology >Technical Support >www.sightandsound.co.uk > > ----- Original Message ----- > From: Joe Paton > To: access uk > Sent: Thursday, January 18, 2007 10:18 AM > Subject: [access-uk] a small word 2k query > > > > Morning all,, > > I have previously posted this on 3 lists , with no > response. Hopefuly a list member here may have some thoughts. > I wonder if list members using JFW 4.5 an up, in fact any screen > reader, and word 9 or office 2k > running XP (patched,)have experienced the following It's silly but > slightly enoying. Here's a breakdown. > > It appears that, when documents are opened outside the word program, > when a doc is opened, using navigation keys such as control-right > arrow, or control-left-arrowjaws does not echo the word as it should, > or perhaps does not follow , the cursor if it is moving at all, or > the cursor is not moving. There's no way of knowing, untill some > peepers are about, and that won't be for a while. Now if you've > opened the document from the sub-menu item, "open office document" > yes you still have the same crippled navigation, but if you close the > first window, things return to normal. Unloading and re-starting JFW > also achieves the desired behaviour. If you open a document from > within the word application, navigation is ok. Now I know that it > could be argued, "open documents from within word" and that would > solve the problem wouldn't it. But it aught to work the other > way. It used to, Now it doesn't. I have ran the JFW repair tool, > whatever good that did. I have renamed Normal.dot and had word build > a new one, there were no significant customizations to worry about > anyway. I have rid the system of extraneous temp files. I have > checked display settings. I have ensured that the word window, and > document window are maximized. I have run disk management tools, > which have improved the performance of the machine, but not helped > this problem, but I suspected they wouldn't. It does seem that when > a document opens word via association, certain functions mis-behave. > > Any ideas will be gladly received. > > Thanks, > > Joe Paton > > . > > *** BCAB List administration *** > > If you wish to unsubscribe, set vacation,, request a digest or carry > out routine maintenance on your subscription to the list then go to: > ><http://www.bcab.org.uk/mailing-list.html>http://www.bcab.org.uk/mailing-list.html > > Alternatively, send an email to > <mailto:bcab-request%40freelists.org>bcab-request@xxxxxxxxxxxxx with the > word faqin the subject line. 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