Ibrahim, you rather overstate your case! What has happened to
your healy questioning of authority? Have you suspended your
critical faculties over the last year or so? (smile).
Kind regards,
Paul
Twitter: @paulleake1
paul.leake@xxxxxxxxxxxx
----- Original Message -----
From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx
To: <access-uk@xxxxxxxxxxxxx
Date sent: Tue, 9 Feb 2016 21:47:01 -0000
Subject: [access-uk] Re: [access-up] Re: Apple may face legal
action
Hi Derek.
Apple like most major blue chip brands depends heavily on its
reputation as
a producer of excellent quality hardware with the finest
components and
engineering to match. If companies producing cheap sensors,
screens,
batteries and other parts are allowed to flourish and
inadequately skilled
and trained technicians are allowed to fit them, this not only
hurts Apple's
reputation but could also put you at risk. Substandard batteries
for
instance may not give you the quoted performance your device is
rated to
give and in extreme cases may overheat causing fire hazard. A
poor quality
screen may develop dead pixels or may not display graphics with
the
sharpness you would expect etc. etc. you get the idea, Apple
has to protect
its brand and reputation. I'm sure money has something to do
with it too,
however as I love my iPhone and treat it with the utmost care and
attention
to keep it working at its best, I'd only have Apple qualified
service
personnel repair my device, no matter what the cost. Remember
that you are
buying a premium product here. Cheap parts have no place on your
device.
All the best, Ibrahim.
-----Original Message-----
From: Derek Hornby
Sent: Tuesday, February 9, 2016 9:28 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Apple may face legal action
But whose security?
If you mean the customer's security, is it not up to each
customer
whether to take risk.
Regards, Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Steve Nutt
Sent: Tuesday, February 09, 2016 9:23 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Apple may face legal action
Hi,
Slightly different when we are talking about issues that affect
security.
All the best
Steve
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Derek Hornby
Sent: 09 February 2016 20:48
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Apple may face legal action
Hi Steve
If I bought a Braille display from your company, and then, in
say 2
or 3
years time, I need kit repaired.
If I asked George to do the repair, would it be ok for you, to
make
my
Braille display unworkable!
Surely Apple customers should have a right for repairs to be
done
by
anyone, not just restricted to Apple.
Regards, Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Steve Nutt
Sent: Tuesday, February 09, 2016 7:01 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Apple may face legal action
Hi Derek,
Problem is, if anyone repairs your finger print censor, they
could
then
train their own finger to it, so I say it is a security issue.
Also, if you repair something yourself, not as an Apple
technician,
you are
violating the warranty anyway.
So I don't see Apple getting too upset about some little lawyers
trying to
make a noise.
All the best
Steve
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Derek Hornby
Sent: 09 February 2016 14:35
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Apple may face legal action
I thought this may interest some of you
Apple may face legal action over policy that shuts iPhones down
Miles
Brignall (Tje Guardian 9 February 2016)
Apple is under pressure to scrap its controversial policy of
permanently
disabling iPhone 6 handsets that have been repaired by a third
party,
following a global consumer backlash and claims the company could
be
acting
illegally.
At least one firm of US lawyers has said it hopes to bring a
class
action
against the technology giant on behalf of people whose £500
phones
have been
rendered worthless by an Apple software upgrade.
In the UK, London-based barrister Richard Colbey, of Lamb
Chambers,
said
Apple could be committing an offence under the Criminal Damage
Act
1971. The
act makes it an offence to intentionally destroy the property of
another.
The Guardian revealed last week how thousands of iPhone 6 users
found
an iOS
software upgrade permanently disabled their phone. Apple's iOS
9 software
update, which it launched last autumn, will automatically disable
or
"brick"
the handset if it detects that the touch ID fingerprint
recognition
and/or
the home button is not the original. Some users had had their
phones
repaired by third-party contractors. Others had simply damaged
their
handset. In most cases the phone had been working normally for
weeks
or
months before the software upgrade left the handset shut down and
displaying
the message "Error 53".
Apple has described this as a security feature, but some have
suggested the
policy could be designed to increase revenues by forcing anyone
needing a
repair to their home button to pay the £236 the company charges
in the
UK.
People whose phones have been shut down and have complained at
Apple
stores
have been told that nothing can be done and they must buy a new
handset.
Consumers have reacted with disbelief and growing anger. "Show
me
where, in
consumer law, the vendor has the right to render inoperable the
hardware you
just bought," said one poster on the Guardian's website. The
Seattle-based
law firm PCVA says it believes Apple's stance may violate various
consumer
protection laws in the US, and is offering to represent those
affected
for
free.
Apple said: "This security measure is necessary to protect your
device
and
prevent a fraudulent Touch ID sensor from being used. If a
customer
encounters Error 53, we encourage them to contact Apple Support."
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